Automotive Service Advisor

The Faulkner Automotive Group Jenkintown , PA 19046

Posted 1 week ago

The Faulkner Automotive Group is looking for a Service Advisor with outstanding customer service skills, exceptional communication skills, and strong technical knowledge. The Faulkner Automotive Group would like to find a Service Advisor with effective time management and organization skills as well as the ability to multi-task. This candidate needs to understand and effectively explain technical language to customers, so vocational training may be helpful. In addition, we are looking for self-motivated candidates with detailed follow-through.

Responsibilities:

  • Ensure that customers receive considerate, prompt, and effective service
  • Serve as a liaison between technicians and clientele
  • Greet customers and schedule service appointments
  • Ability to communicate exceptionally to technicians and customers
  • Understand automotive language to effectively resolve problems
  • Handle administrative and customer relations aspects of the service department
  • Uphold high ethical standards

Requirements

  • Applicants must be at least 18 years old and have a clean, valid drivers license
  • High School Diploma or equivalent. Bachelors Degree preferred
  • Minimum of 2 years experience of proven work experience in the automotive industry or similar role
  • Excellent communication skills
  • Ability to perform in fast-paced environments
  • Ability to substantially contribute to the team to achieve defined organizational goals
  • Ability to understand manufacturer's specifications
  • ADP experience a plus
  • Selected candidate must be able to perform all job functions, including: bending, standing, lifting, and reaching

About Faulkner

The Faulkner Automotive Group is a family-owned and operated automotive group serving Central and Southeastern Pennsylvania with the best vehicles and services. Our dealership group is composed of 28 dealership locations and 21 franchises, making us one of the largest family-run dealer groups in the country.

While our network has expanded, our core values havent changed. We remain committed to growing the business and continuing our reputation as an industry leader and are looking to hire and retain bright, diverse and energetic people who have high integrity and share our commitment to a customer satisfaction business philosophy.

Faulkner is an Equal Opportunity Employer and a Drug Free Workplace.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Automotive Service Technician

The Faulkner Automotive Group

Posted 2 weeks ago

VIEW JOBS 10/9/2020 12:00:00 AM 2021-01-07T00:00 <p><em><strong>$2,000 SIGNING BONUS FOR QUALIFIED EXPERIENCED SERVICE TECHNICIANS!</strong></em><br></p><p><strong>Faulkner Nissan in Jenkintown </strong><strong>is looking for experienced, self-motivated Service Technicians to join our super busy, high volume service department! There is more work than we can handle! We are looking to fill three positions IMMEDIATELY!!! </strong>Faulkner is a place you can establish a career and grow with the organization. We provide training to all of our employees and offer continued growth opportunities for those that have excellent talent, energy and ambition to succeed. We offer a top-tier benefits package to all full-time employees, including <strong>Medical, Dental, Vision, 401K plus company match, Employee Referral Bonuses and Paid Vacation</strong>.</p> <p>As an experienced Service Technician, you will be tasked with repairing challenging and time-sensitive vehicle problems that enter the service department. Experienced Technicians spend most of their time diagnosing and repairing unusual problems, using a variety of computerized systems to complete their work. After you have repaired parts of the vehicle and serviced mechanical components, you will also test the electronic components in the vehicle to ensure they are working properly. It is important to communicate directly with the Service Advisor so that customers can be informed if any additional service is needed. It is your job to ensure that the shop is kept in excellent condition and continuously checked for high quality service. All of our Service Centers are air-conditioned to ensure the comfort of our employees!</p> <p>Become part of the Faulkner Family and join our team! </p> <p><strong>Job Responsibilities</strong></p> <p>• Service and maintain vehicles appropriately</p> <p>• Provide consistent service for all vehicles</p> <p>• Maintain a safe environment by complying with all regulations</p> <p>• Organize work and be able to prioritize daily duties</p> <p>• Maintain records of job status/completion for Service Advisors/customers</p> <p>• Diagnose and resolve vehicle issues</p> <p>• Maintain high ethical standards</p><p><strong>Requirements</strong></p><p>• High School Diploma or equivalent, automotive training highly preferred</p><p>• PA State and Emissions License</p><p>• ASE certifications preferred</p><p>• Commitment to excellent customer service</p><p>• High productivity while maintaining high quality work</p><p>• Ability to work well with co-workers</p><p>• Strong detail orientation</p><p>• Ability to understand manufacturer’s specifications</p><p>• Must be able to perform all job functions that require bending, standing, lifting, and reaching. Selected candidate must be available to work extended hours and weekends as necessary.</p><p><strong>About Faulkner </strong></p><p>The Faulkner Automotive Group is a family-owned and -operated automotive group serving Central and Southeastern Pennsylvania with the best vehicles and services. Our dealership group is composed of 28 dealership locations and 21 franchises, making us one of the largest family-run dealer groups in the country.</p><p>While our network has expanded, our core values haven’t changed. We remain committed to growing the business and continuing our reputation as an industry leader and are looking to hire and retain bright, diverse and energetic people who have high integrity and share our commitment to a customer satisfaction business philosophy.</p><p><strong>Faulkner is an Equal Opportunity Employer and a Drug Free Workplace.</strong></p> The Faulkner Automotive Group Jenkintown PA

Automotive Service Advisor

The Faulkner Automotive Group