Automotive Service Advisor

Sun Devil Auto Phoenix , AZ 85308

Posted 6 days ago

We offer complete auto repair on most vehicles including light trucks and diesels. With certified technicians and state of the art equipment we are the alternative to the dealership.

We are seeking highly motivated individuals for the position of Service Advisor. A minimum of 2 years of experience is required. Management opportunities available based on performance and experience

Job Duties include but are not limited to

  • Front-line customer service
  • Building estimates
  • Selling jobs
  • Process invoices and payments on Mitchell Manager 5.9/SE
  • Parts ordering
  • Assisting Store Manager as required

Requirements

We are looking for the following attributes:

  • Superior customer service
  • Self-motivated
  • Goal-oriented
  • Excellent verbal and written communication skills
  • Able to work in a team environment
  • Basic PC skills (MS Office suite a plus)
  • Must be able to stand for extending periods of time
  • Light lifting required (up to 30 lbs)
  • Minimum 2 years experience in a similar role

Benefits

Sun Devil Auto offers the following benefits to its full time employees:

  • Health, Dental and Vision Insurance
  • Employer-paid life insurance
  • Optional disability and life insurance
  • Health Savings Account available
  • 401K retirement savings plan with employer matching
  • 5 day work week
  • Paid holiday
  • Paid vacation
  • Closed Sundays

Please include prior work experience with salary information as well as desired salary on Application

Sun Devil Auto is an Equal Opportunity Employer

upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Automotive Advisor

Autonation, Inc.

Posted 7 days ago

VIEW JOBS 1/10/2019 12:00:00 AM 2019-04-10T00:00 Overview Position Overview The Service Advisor is AutoNation USA's first-line customer-relations and service sales representative. The Service Advisor is responsible for scheduling service work in the Service Department and for selling additional needed service to customers. Service Consultant responsibilities include scheduling repair appointments, greeting customers in the service drive, creating estimates, writing repair orders, and following up with the customer. What are the day-to-day responsibilities? * Maintain service CSI benchmarks * Schedule appointments and assign sequence numbers to each customer's repair order. * Greet each customer in a fast and friendly manner. * Communicate with service customers to determine the nature of the mechanical problem(s) as well as the value of maintaining their vehicles. Test drive the vehicle if needed. * Secure agreement from customers before repairs begin; cover cost estimate; and approximate time when vehicle's work will be completed. * Obtain customer and vehicle data. Secure method of payment. * Conduct a walk around inspection of all vehicles, building a positive report. * Present a maintenance schedule/menu to every customer, identifying needed services both current and for future consideration. * Offer a multi-point inspection, explaining high lights and obtaining customer approval to have technician perform. * Keep a daily log of Repair Orders written, status as well as carryovers. * Maintain expected standards for "hours per customer repair order written." * Handle minor customer complaints and/or misunderstandings with consideration, sensitivity and in a manner that does not further magnify the situation. * Communicate the need for additional work when needed; fully explain all details to the customer and follow up progress of each repair order during the day. * Handle telephone inquiries regarding work in process and appointments and return phone messages promptly. What are the requirements for this job? * High School diploma or equivalent. * Must have valid in-state driver's license and have and maintain an acceptable, safe driving record. * All Makes Service Experience * 2 years of previous sales or customer service experience preferred. * Strong communication and interpersonal skills required. * Commitment to customer service and demonstrated past customer service experience * Strong attention to detail * Previous success in sales and resolving customer service issues * Ability to read and comprehend written instructions and information. * Ability to drive manual transmission vehicles. AutoNation is an equal opportunity employer and a drug-free workplace. Autonation, Inc. Phoenix AZ

Automotive Service Advisor

Sun Devil Auto