Huffines HUFFINES AUTO DEALERSHIPS , TX 75254
Posted 3 months ago
Automotive Service Advisor
Huffines Service Departments
EXCITING NEWS!
Huffines' brand new reimaged dealership launch in Plano is quickly approaching! We're adding service bays and every level of dealership fixed operations staff to our team as we transition into our new state-of-the-art facilities.
Huffines Hyundai Plano Dealership:
If you are an experienced dealership service advisor with at least 3-5 years of experience, we encourage you to apply
Immediate interviews available
Well qualified and experienced industry professionals may qualify for a sign-on bonus
Why Work at Huffines:
Huffines operates nine dealerships; located in McKinney, Plano, Lewisville, and Corinth and represents the manufacturer brands of Chrysler, Jeep, Dodge, Ram, Chevrolet, Genesis, Hyundai, Kia, and Subaru.
Huffines has a long history of leadership in the automotive industry and this year, Huffines celebrates 100 years of award-winning performance! Huffines promotes an excellent work-life balance culture, flexible schedules, and a shared vision to "WOW" Our Customers, Our Team Members, Our Community, and Our Peers!
Our team is dedicated to cultivating a culture of growth and achievable, rewarding opportunities for our team members. We encourage our staff to work their way up because we love to promote from within. As we continue to grow, our goal is always to create an exceptional experience for our customers at every turn. We invite you to learn more and discover why Huffines has consistently been voted among the "Top 100 Places to Work" in the DFW area by applying today!
Automotive Service Advisor Job Description:
The Huffines Service Advisor acts as the primary point-of-contact for customers arriving at the dealership via the service department. They provide a world-class experience by genuinely engaging with customers to understand their needs, helping them determine services and relevant costs, setting and managing expectations, and maintaining communication with customers to update them about their vehicle's status.
Automotive Service Advisor Job Responsibilities:
Approaches and interacts with customer in a professional manner both in person or over the phone
Communicates enthusiasm and compassion with all customers to meet their needs
Active listening skills and can effectively translate needed information to others
Establishes a manageable daily routine with self-organizational disciplines designed to meet company and customer expectations
Schedules service for customers either in person or on the phone to ensure a prompt and accurate diagnosis of any problems
Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations
Ensures that required documentation is complete and is in compliance with regulations and standards
Complies with and enforces all safety policies and procedures
Attends all staff meetings, trainings, and educational classes as required
Keeps abreast of new products, features, accessories, etc., and their benefits to customers
Performs other duties as assigned
Automotive Service Advisor Job Requirements:
Minimum three years of dealership service advisor experience
Some post-secondary automotive training
Demonstrated ability to work well with others and be a team player
Results-oriented self-starter
Unrestricted driver license and clean driving record
Demonstrated strong performance record
Outstanding communication and interpersonal skills
Commitment to delivering world-class customer service
Demonstrated desire to learn new processes and adapt quickly
Proficiency in computer skills
Huffines Compensation and Benefits:
Competitive market wages
Option benefits including medical, vision, dental, and Health Savings Account (HSA)
Flexible work week (no mandatory overtime)
401(k) with company match
Company-paid life insurance
Employee discounts
Paid time off (PTO)
Paid holidays
Company provided meal on Saturdays
Chaplain Services
HUFFINES IS A DRUG-FREE WORKPLACE
In addition to background checks, Huffines performs pre-employment and random drug testing hipr
Huffines