Automotive Service Advisor

Holz Motors Watertown , WI 53098

Posted 2 months ago

Holz Chevrolet, Buick, GMC, Cadillac in Watertown, WI is part of Wisconsin's Largest and Oldest Retail New Chevrolet Dealership. The Holz Organization has been family owned and operated for all 100 plus years. We have 2 locations in the state of Wisconsin, Watertown and Hales Corners. We offer growth and development within along with advancement opportunities. Our mission is to lead the market in sales volume through honesty and integrity while maintaining our high standards in customer service. We are one of the largest supporters of community events and programs within the surrounding areas.

We are looking to hire a Service Advisor to join our Top Notch Service Team. As a Service Writer, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Assistant Service Managers are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality.

What We Offer

  • Medical and Dental Plan- 50% Employer contribution

  • $15k of Employer paid Life & Accident Insurance

  • ER paid Short Term Disability

  • Employee paid vision plan

  • 401k plan and Profit Sharing

  • Paid Holiday and Vacation

  • Career advancement opportunities, promote from within

  • Paid Training

  • Employee vehicle purchase plans

  • Watertown's #1 Selling New Car Dealer for 10 consecutive years

  • Long term job security

  • Discounts on products and services

  • Proud community supports of the Milwaukee Museum and Milwaukee Zoo

  • Local tickets and discounts

Responsibilities

  • Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.

  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.

  • Explain and sell recommended and required service(s) to a customer

  • Strong communication skills to keep customers updated on repair progress

  • Strong sales skills are required

Qualifications

  • Organized and friendly personality

  • Demonstrated ability and proven sales success

  • Proven track record of superior CSI scores

  • Time management skills

  • Fantastic communication skills with your customers

  • Professional, well-groomed personal appearance.

  • Clean driving record

  • Willing to submit to a pre-employment background check & drug screen

We are an equal opportunity employer functioning under an Affirmative Action Plan.

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Automotive Service Tech

Holz Motors

Posted 3 months ago

VIEW JOBS 9/26/2020 12:00:00 AM 2020-12-25T00:00 Holz Chevrolet, Buick, GMC, Cadillac in Watertown, WI is part of Wisconsin's largest and oldest Chevrolet Dealership. The Holz Organization has been family owned and operated for all 100 plus years. We have 2 locations in the state of Wisconsin and we are the largest GM dealership in the state. We offer growth and development within along with advancement opportunities. Our mission is to lead the market in sales volume through honesty and integrity while maintaining our high standards in customer service. We are one of the largest supporters of community events and programs within the surrounding areas. We are looking for a Service Tech to join our team in Watertown. Flexible scheduling and competitive pay... Responsibilities * Perform work specified on the repair order with efficiency and in accordance with dealership * Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment * Diagnosing, maintaining, and repairing vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc. * Communicate directly with the Service Advisor so that customers can be informed if any additional service is needed. Providing an estimate of time needed for additional repairs * Executing repairs under warranty to manufacturer specifications What We Offer * Medical and Dental Plan- 50% Employer contribution * $15k of Employer paid Life & Accident Insurance * ER paid Short Term Disability * Employee paid vision plan * 401k plan and Profit Sharing * Paid Holiday and Vacation * Career advancement opportunities, promote from within * Paid Training * Employee vehicle purchase plans * Watertown's #1 Selling New Car Dealer for 10 consecutive years * Largest and Oldest Chevrolet Dealership in the State * Long term job security * Discounts on products and services * Proud community supports of the Milwaukee Museum and Milwaukee Zoo * Local tickets and discounts Technician Specific Benefits * Uniforms provided * ASE and state inspection certification reimbursement and all training expenses to further your career * Continued education, manufacturer hands on and web based training * Clean and professional work environment * Competitive wages Qualifications * ASE certifications * GM experience preferred but not required! * Strong automotive background * Strong teamwork skills * Willing to submit to a drug screen & background check * Must have clean & valid driver's license We are an equal opportunity employer functioning under an Affirmative Action Plan. Holz Motors Watertown WI

Automotive Service Advisor

Holz Motors