Hertrich Family Of Automobile Dealers Northridge , DE 19901
Automotive Service Advisor / Service Writer - Full Time
Hertrich Family of Automobile Dealerships seeks an energetic Automotive Service Advisor to enhance our world class service team!
Then our Company is the right fit for you! Hertrich Family of Automobile Dealerships, the largest automotive group in Delaware and the Eastern Shore is seeking a Service Advisor to join our professional team.
Our Automotive Service Consultant is responsible for overall commitment to client services for our dealership clients. In this position, you will use networking and client relationship skills to sell the Company's services
Extremely Competitive Salaries
Medical, Dental, Vision, Accident, Cancer, Disability, & Life Plans
401K Plan with Employer Match
Employee Purchase Discounts
Auto Service Advisor / Writer Duties Include but are not limited to:
Meet and Greet Service Customers promptly
Answer incoming service calls and schedule appointments
Advise customers of estimated service/repair costs and anticipated completion time
Coordinate repairs/service orders with Technicians
Record and report issues to Service Manager
Ensure complete customer satisfaction by getting it right the first time
Suggest appropriate additional service to the customer
Other duties as directed by the Service Manager
Must be a customer-oriented, self-motivated team player
Prior sales and/or customer service experience required
Prior upselling experience a plus
Must be computer literate
High School Diploma or GED required
Must be available to work a flexible schedule that will include some evenings and Saturdays
Must have a valid driver's license and few to no points on driving record.
"Offers of employment are conditional. Candidates must successfully complete a Pre-Employment Drug Screening, Criminal Background Check, and Motor Vehicle Record Check. A criminal record will not automatically disqualify an applicant from employment. We are a drug-free workplace. We are an EEO/ AA employer. Job seekers will be given consideration without regard to their disability or protected veteran status."