Automotive Service Advisor- Atlantic Lexus Of 110

Atlantic Auto Group Farmingdale , NY 11735

Posted 2 months ago

Atlantic Lexus of 110 is looking for talented Service Advisors!

The ideal candidate has:

  • Strong customer service skills

  • Proven track record for selling customer-pay work in a fastpaced environment. .

  • Self-motivated

  • Positive attitude

The Service Advisor must fully understand the sales process involved with advising service customers about how to properly repair and maintain their cars. He or she must have an outgoing personality with expertise in developing relationships and providing excellent CSI scores. Candidates must have a valid and clean NY driver's license and must be able to pass a drug test and background check. Full-time employees are eligible for medical benefits after 90 days of employment.

RESPONSIBILITIES

  • Schedules service for customers either in person or on the phone to ensure a prompt and accurate diagnosis of any problems

  • Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations

  • Ensures that required documentation is complete and is in compliance with regulations and standards

  • Complies with and enforces all safety policies and procedures

  • Attends all staff meetings, trainings, and educational classes as required

  • Helps educate/train new staff members

  • Performs other duties as assigned

QUALIFICATIONS

  • High school diploma or GED required

  • Post-secondary automotive training or equivalent work experience

  • ASE certification (or is willing to obtain certification)

  • Broad scope of automotive mechanical/electrical knowledge

  • Neat, clean, and professional appearance

  • Highly professional and dependable

  • Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress

  • Unrestricted driver's license and clean driving record

  • Able to drive both automatic and standard-transmission vehicles

  • Basic computer and internet skills

BENEFITS

  • 401k

  • Paid Time Off (PTO)

  • Health Insurance

  • Dental Insurance

  • Vision

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Automotive Service Advisor- Atlantic Lexus Of 110

Atlantic Auto Group