Automotive Guest Advisor- Glendale, CA

The Goodyear Tire & Rubber Company Glendale , CA 91206

Posted 7 months ago

Job Req ID: JR-40038443

To Apply to this job, click here

Goodyear. More Driven.

Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working team players who can deliver results. If you are looking for more than a job, apply today and begin your career with the tire and auto service innovation leader!

General Description:

As an Automotive Guest Advisor, you will gain hands-on experience in one of Goodyear s Auto Service centers by making meaningful connections while delivering outstanding service. You will also become familiar with quality, sales, and profitability and how to be successful in a team- environment. We encourage you to allow us to invest in your success as you invest in ours; apply today!

Responsibilities will include, but not be limited to:

  • Help drive and reach sales goals through guest interactions including tire and service sales

  • Build guest relationships and ensure guest satisfaction through understanding their needs

  • Understand and be able to describe all warranties, advertising, and promotion of products and services

  • Take responsibility for guest interactions from initial experience through completed service, including checking in, scheduling appointment, accurately estimating time requirements, and checking out.

  • Make recommendations to guests based on manufacturing recommendations

  • Promote self-development by utilizing Company provided training tools

  • Maintain a clean and safe work and guest area

  • Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

Basic Qualifications:

  • Prior guest service experience

  • Valid driver s license

  • Must be at least 18 years of age

  • No relocation is being offered for this position

  • Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications:

  • High School Diploma or GED

  • Previous Automotive Guest Service experience

  • Previous Tire Sales experience

Position Criteria:

  • Strong work ethic; independently motivated to produce results with limited influence from others

  • Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork

  • Ability to review, analyze, and interpret information, identify problems, and make decisions

  • Ability to read, understand, and follow procedures and guidelines

  • Depending on location, our stores may be open 7 days a week from 7am-8pm, which may include weekends and some holidays

  • Commitment to following established safety policies and procedures

Goodyear is one of the world's largest tire companies. It employs about 65,000 people and manufactures its products in 48 facilities in 22 countries around the world. Its two Innovation Centers in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate.

Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Click here for more information about Equal Employment Opportunity laws, and here for additional supplementary information.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please call the number below.

Goodyear 866-713-0051

To Apply to this job, click here

Nearest Major Market: Los Angeles

Job Segment: Quality Assurance, QA, Advertising, Technology, Quality, Marketing

Apply now "


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Small Engine Repair Tech Glendale CA

Sears

Posted 1 week ago

VIEW JOBS 10/7/2019 12:00:00 AM 2020-01-05T00:00 Job Description Req/Job ID: 988585BR Employing Entity: Transform SR LLC Employment Category: Regular, Full-time Job Function: Automotive Store ID: 06701: Sears Auto Center Job Description: If you are looking to become part of an auto center that really values your skills and ability to provide quality service, consider joining the sears auto center team . Now is the perfect time to join as we are going through an exciting transformation of our business!! With industry-leading training and strong people-focused leaders, we are committed to advancing your skills and career growth. Our Technicians participate in a highly rewarding program that recognizes outstanding performance by paying our associates a lucrative base plus commission structure. The Small Engine Repair Technician is responsible for providing timely and quality diagnosis and repair of customers' products while maintaining high customer service. This position also assists fellow Technicians with diagnosis and repair. This position promotes and sells additional products and services that directly impact the profitability of the Company. The Small Engine Repair Technician is also responsible for the successful tire, battery, and oil installation to customer vehicles following all automotive processes and procedures. Job Requirements Job Duties/Responsibilities: * Performs diagnosis of customer's products * Orders parts, researches part availability, and completes customer service orders * Follows the guidelines set up by the Parts department to promote accountability and avoid shrinkage * Installs mechanical or electrical parts, and performs necessary repairs * Creates detailed estimates and makes initial customer contact to sell the repair, as applicable * Looks continuously for methods to improve business performance and enhance the customer experience * Serves as back-up for Automotive Service repairs to be completed per Technician classification in Auto Store Education Requirements: HS Graduate or Equivalent Years of Related Experience: None License/Certificate Required: Yes Driver's License Required: Yes Travel Requirements: None Age Requirement: 18+ Required Skills: * Ability to perform accurate diagnosis and repair of customer products, including communication of diagnosis and needed repairs of products to the customer in a knowledgeable and courteous manner * Ability to select and safely use basic tools or instruments to assemble, adjust, calibrate, repair, or test various products; including knowledge of basic electrical principles * Ability to work variable and flexible hours, including extended workdays of up to 10 hours, weekends and nights as necessary Preferred Skills: * Speed and expertise when installing tires and batteries * Retail experience * Past experience in Small Engine Repair Potential Feeder Positions: * ACA1-4: Assistant Auto Center Manager I-IV * Certified Technician * Customer Service Associate #Stores, #Automotive 6701 Sears Glendale CA

Automotive Guest Advisor- Glendale, CA

The Goodyear Tire & Rubber Company