Monro Muffler Brake & Service Cary , NC 27518
Posted 6 days ago
Company Description
Mr. Tire Auto Service Center is your one-stop shop for the highest quality tires and automotive service and repairs. Our service facilities are state-of-the-art and we hire the best, highly trained professionals to do the job right the first time--guaranteed. Acquired by Monro Inc. (Nasdaq: MNRO) in 2014, we are now part of the largest chain of company-owned and operated undercar care facilities in the country, and the fourth largest independent tire dealer, with over 1300 stores in 32 states. Make the right choice
Destination Mr. Tire Auto Service Centers
Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America's leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We're looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships; if you value honesty and integrity - we have a Destination for you at Monro. Contact us to learn more. Destination Monro!
Job Description
The General Service Technician role is full time or part-time and is an hourly position based on needs of the business. The General Service Technician is responsible for performing basic routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. This position is expected to deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions while ensuring that guest expectations for time commitments and quality are consistently met.
Responsibilities:
Accurately perform basic vehicle services and repairs effectively and efficiently in accordance with Monro standards of operation.
Tire Services - perform wheel removal, balancing, patch/plug repairs, changing, mounting, installation and TPMS service and repair.
Vehicle Services - perform lubrications, oil changes, basic maintenance (e.g.: bulb, wiper blade and filter replacements, etc.), battery testing and installations.
Consistently complete Monro's Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
Assist in inventory management to include pulling tires and parts, unloading and stocking inventory.
Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.
Consistently perform service(s) in accordance with Monro's safety standards including but not limited to Monro's Wheel Torque, Oil safety and compliance procedures.
Test drive vehicles in accordance with Monro's Road Test policy, including consistently utilizing our dedicated test drive routes, while observing all local traffic and safety laws.
Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.
Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.
Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.
Perform other duties as assigned and required.
Pay: $14.00 - $16.00 per hour. Pay is based on experience and certifications. This role is eligible for additional compensation and incentives.
Qualifications
Qualifications:
High School Diploma or equivalent is preferred.
Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.
Must possess a current valid driver's license and have a satisfactory Motor Vehicle Report (MVR) and have the ability to operate customer's vehicles to conduct test drives.
Required to own a basic set of tools or participate in Monro's tool purchase program.
Profile Summary:
Ability to take initiative in identifying problems, collecting data, and establishing facts to make practical decisions and recommend solutions.
Strong customer service skills
Strong verbal and written communication skills with the ability to convey technical issues and write routine reports.
Work Environment & Physical Requirements:
This job operates in an automotive shop environment. The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. General Service Technicians must be able to complete the following but not limited to:
Ability to work flexible hours, days, evenings, weekends, and holidays.
Must be able to see, and lift, carry and stock merchandise and supplies up to 50 lbs. without assistance.
Frequent standing and walking for long periods of time.
Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
Additional Information
Benefits:
Performance based incentives
Paid vacation and holidays for Full Time Teammates
Reimbursement for ASE Certifications
Reimbursement for State Inspection Licenses, where applicable
401k eligibility immediately upon hire
Direct Deposit
Employee Discounts
Healthcare, Vision, and Dental for Full time Teammates
Employee Access Perks
Career Advancement Opportunities
This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent's supervisor at any time based upon the Company's needs.
Your next Destination!
Growth Opportunity:
At Monro we're committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.
Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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