Automotive General Manager - West Frisco

Christian Brothers Automotive

America's Number 1 Automotive Repair Franchise!

Christian Brothers Automotive Corporation (CBAC) is the nation's number one, full service, premium level automotive repair franchisor based in Houston, Texas. Christian Brothers, known for its motto, "Love your neighbor as yourself", operates over 245 franchise locations across 30-plus states. All of our established locations are closed every Saturday and Sunday, so store teams can enjoy the weekends with their families.

Christian Brothers Automotive was built on the basic principle that honesty and integrity should be the driving force behind the business. Our facilities are owned and operated by our valued franchisees, and are equipped with technology normally only found in newer dealership service centers. With this combination, team members can enjoy a clean, upbeat work environment with access to the tools needed to get the job done right the first time. Our Home Office serves the primary purpose of supporting our Franchisees and their employees through Marketing, Operations, Accounting, Recruiting, and so many other areas. With this support, the entrepreneurial spirit of our franchisees, and the exemplary work of store employees, we know that we will get to experience continued growth. If you'd like to be a part of this growth, consider applying!

Mission Statement: At Christian Brothers Automotive, we seek to glorify God by providing excellent and ethical automotive repair service for our customers.

Location: West Frisco, TX

Christian Brothers Automotive is currently seeking a General Manager to lead the team at this state of the art facility. This person will need to strive to provide unmatched service to both our customers and their vehicles, while maintaining honesty and integrity in all communications and service recommendations. The General Manager position is directly responsible for all aspects of the location operations.

General Manager Responsibilities:

• Implement Christian Brothers Automotive system to achieve store profitability goals

• Develop and implement local marketing activities

• Recruit, hire and train local employees as required

• Follow-up communication with customers after repairs are completed

• Manage web portal and online presence

• Manage all employees through coaching and career skill development

Previous management experience is required. Additional qualifications include:

• At least 7 years experience in automotive repair, preferably in Fixed Operations and/or Service Management

• Must have strong interpersonal/communication skills

• Strong customer service focus

• Ability to effectively lead and manage service manager/writer position

• Ability to effectively lead and manage automotive technicians

• Solid track record in automotive repair estimating and repair order generation

• Significant experience in KPI reporting (ticket averages, car count, labor and parts reporting)

• Significant experience in retail sales/service

• Windows PC skills, including MS Office

• ROWriter or similar shop management system experience

Physical requirements include, but are not limited to:

• Being on your feet for the majority of the workday (standing, walking, etc)

• Occasionally lifting and carrying objects over 50 lbs.

• Driving manual transmission vehicles

• Keeping a brisk work pace in a high-volume environment

• Using a keyboard and mouse several times daily

• Using a standard handset phone several times daily

What are people saying about us?

• Christian Brothers Automotive is consistently recognized as one of the best places to work

• Nation's #1 Automotive Franchise

• Placed in Top 50 Franchise organizations overall (of over 3000 total) by IFA

• Better Business Bureau (BBB) Awards for Excellence Winner of Distinction

• INC 5000 fastest growing private companies in America

• This specific location is currently rated 4.6/5 on Google

• Recent quote from a customer review: "Absolutely blown away. Christian brothers in general has always been the obvious choice, but somehow this location found a way to top it. Came in for a simple wheel alignment and worked with DJ, who was fantastic both times I have come in. To top this visit off though, Mrs. White (the owner) went out of her way and took my car down the road to have it washed afterward."

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.