Automotive Document Specialist

Job Description

EchoPark Automotive is hiring a Document Specialist / Customer Service Representative for our Sacramento location in Roseville!

As a Customer Service Representative, which we call Document Specialists, you will play an important role in the smooth and friendly guest experience at our store. If you're a self-sufficient, resilient person who enjoys working in a fast-paced, fun environment, then we're looking for you.  As a Document Specialist, you will be responsible for accurate and timely execution of the financial documentation process.

What You'll Do:

• Assist with the final steps of the purchase process

• Provide accurate and timely completed paperwork for successful processing

• Check all paperwork for correct title, lien information, taxes, etc.

• Verify insurance, trade payoffs and obtain deposits

What We're Looking For:

• Demonstrated customer service and attention to detail

• Experience in a retail environment

• Be transparent

• Take the high road

• Willingness to learn

• Take ownership

• Celebrate small successes

What We Offer:

• $18+/hr (based on experience) with monthly bonus opportunities

• Health, Dental and Vision Insurance

• 401k with 4% company match

• Paid vacation

• Access to leadership and personal development programs

• Casual dress