Automotive Detailer Supervisor
Midwestern Wheels, Inc.
Automotive Detailer Supervisor Job Description
The Service Shift Supervisor will assist in overseeing and participating in achieving productivity objectives and the preparation of vehicles according to company quality standards. The Service Shift Supervisor will help direct and motivate our Service Agent personnel who are responsible for producing exceptionally clean, quality vehicles. This person will also assist in the training of Service Agent personnel. The ideal candidate will have excellent communication skills, superior work ethic, good judgment and problem solving abilities. Previous supervisory or management experience is a plus.
Automotive Detailer Supervisor Specific Job Duties
Achieve quality and productivity objectives
Produce exceptionally clean, quality vehicles
Motivate and lead Service Agent staff
Assist in internal claims processes within station
Process reservations and rentals for Budget Truck customers. Some administrative duties are also required to process rentals and control the fleet.
Effectively communicate with Budget Truck customers, responding to all customer inquiries and concerns in a professional and friendly manner both on the telephone and in person
Actively participate quality assurance inspections
Reporting all aspects of productivity, quality and shift performance to the Service Manager and Station Manager
Perform non-mechanical maintenance such as checking tire pressure, fluid levels, refueling vehicles, and checking vehicles for damage as they return
Midwestern Wheels, Inc. provides a competitive hourly wage plus monthly incentives and excellent benefits for its employees:
$13 - $14 Per Hour + Monthly Bonus
Generous Paid Time Off
Health, Dental & Vision Insurance
Company Paid Life Insurance & Long Term Disability
Additional discounts including, but not limited to car rentals are accessible to employees.
Automotive Detailer Supervisor Required Qualifications
Must be at least 18 years of age
Previous Supervisory Experience is a plus
Ability to work in a fast-paced environment
Effective verbal communication skills to communicate with customers, co-workers and management
Must be able to perform data entry and computer entry tasks
Willing to work outdoors in all types of weather conditions
Ability to work flexible schedules which will include evenings, weekends, and occasional holidays as scheduled
Able to handle confidential information
Ability to demonstrate The Five Factors of Credibility: Competence, Character, Composure, Courage and Care for People.
Ability to operate a wide variety of vehicles, ranging from economy cars to large SUVs as well as 26 ft. box trucks
Must have a valid state drivers license and no more than 2 moving violations in the current 12 month period
No drug or alcohol related conviction on driving record in the past 3 years
About the Company
Midwestern Wheels, Inc. is a licensee of Avis Budget Group, Inc. a leading global provider of vehicle rental services. Midwestern Wheels, Inc. was established in 1958 and operates the Avis and Budget Rent A Car brands at locations in six Wisconsin cities: Appleton, Green Bay, Madison, Mosinee, Wausau and Rhinelander. Our Management and Administrative Services Support Teams are located in Appleton, Wisconsin.
Midwestern Wheels Inc. is a high energy workplace where things move forward every day. We are Customer-Led, Service-Driven organization that offers an enthusiastic, family-friendly and collaborative work environment where you can expect to be developed, recognized and rewarded for a job well done. If you want to go somewhere in your career, Midwestern Wheels Inc. is the place to be.
Midwestern Wheels, Inc