Group 1 Automotive Columbus , GA 31914
Posted 4 weeks ago
Overview
Rivertown Buick GMC is part of the fast growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified BDC Representative / Call Center Agent to our team. Group 1 is a Fortune 300 company that owns and operates automotive dealerships and collision centers in the United States, United Kingdom. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism and teamwork - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend!
Starting pay $15.00 per hour Plus Bonuses.
In addition to competitive pay, we offer our associates the following benefits:
Health Insurance
Dental insurance
Vision, Life, Disability insurance
401(k) plan with company match
Paid vacation
Employee Stock Purchase Plan
Employee Vehicle Purchase Program
Professional work environment, with job training and advancement opportunities
Responsibilities
Handle inbound leads (phone, internet) and direct to appropriate contact
Contact present customers (phone, email) to maintain and improve customer loyalty
Develop pipeline of sales and service business opportunities (partnerships, etc.) leads through
Work with sales department to develop sales strategies and techniques
Research and stay current in consumer and industry trends
Communicate industry news and trends to management and dealership employees
Outstanding Customer Service
Qualifications
Auto dealership retail experience a plus
Auto dealership Internet or Business Development Center (BDC) experience
Previous call center experience a plus
Superior communication and customer service skills
Excellent follow-through skills
Solid working knowledge of the Internet
Familiarity with automotive financing
Maintaining a positive, can-do attitude
All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*
Group 1 Automotive is an Equal Employment Opportunity Employer
Group 1 Automotive