Automation Technician

About Weee!

Weee! is the largest and fastest-growing ethnic e-grocer in the United States, operating in one of the largest underserved categories in retail with affordable access to exciting ethnic food. By partnering with local suppliers, redesigning the value chain and leveraging social buying, Weee! is reshaping the grocery business entirely. You can read more about us on Business Insider, Reuters and TechCrunch.

Weee! is headquartered in Fremont, CA, and is currently available coast to coast with exceptional growth (5x YoY) across geographies, categories and ethnicities. We have raised $800M+ in funding to date from leading investors including Softbank Vision Funds, DST, Blackstone, Tiger Global, Lightspeed Ventures, Goodwater Capital, XVC and iFly. The opportunity now is to join a rocketship as we prepare for the next stage of growth, and an eventual public listing.

About the Role

Weee! Automation Technician will be responsible for overseeing the daily operation and maintenance of the mechanical, electrical, computer, and robotic systems. A successful candidate has a thorough knowledge in all automation related hardware, software, system components, configurations, functions, telemetries, programming and troubleshooting to ensure uninterrupted daily operations continuity.

Responsibilities

• Monitor the automation system

• Become the first point of contact for any automation system related issues

• Identify the cause of the issues and provide resolutions in a timely manner to minimize system downtime

• Troubleshooting Robot Errors: Analyze error reports and system alerts to identify issues with robots, charging stations, and other equipment.

• Robot Navigation Issues: Investigate and resolve instances where robots are unable to navigate properly within the designated area or encounter obstacles.

• Charging Station Maintenance: Address charging abnormalities, such as charging failures or incorrect status indicators, to ensure robots receive adequate power to operate efficiently.

• Response and resolve service tickets and escalate the issues to the system vendor to ensure high system reliability, availability, and resolution

• Perform scheduled preventative maintenance and troubleshoot control components to ensure safety and operational efficiency

• Report system quality issues and file reports as directed and required

• Assist team members with the specification, installation and modification of systems

• Work with team members and leadership on assigned projects

• Install, maintain and inspect to ensure systems are properly calibrated

• Provide system operation training on the assigned automation systems

• Other duties and special projects as assigned

Qualifications

• 3+ years field service experience

• Best-practice and professional knowledge of industrial maintenance and standards

• Practice safe work habits and abide by the safety rules. Adherence to the Company Safety Policies.

• Strong mechanical and electrical knowledge of Material Handling Equipment (MHE).

• Knowledge and understanding of PLCs. i.e. inputs and outputs to and from devices.

• Knowledge and understanding of power systems, Control Cabinet wiring and safety, Motors (DC and AC), Controllers, and Communications tools and equipment.

• Ability to read and understand equipment manuals and electrical schematics.

• Ability to learn and comprehend software programs to assist in the troubleshooting and maintenance of systems.

• Ability to use forklifts and personnel lifts (obtain and maintain certification and trainer status)

• Knowledge of hot work and piping (preferred)

• Strong oral and written communications

• Must be able to lift 40 lbs., walk distances, and stand for periods of time

Work Schedule:

• Late evening shift starting from 4pm to 2am

• Working days will include weekends

Benefits

• Comprehensive health insurance package, including medical, dental, and vision. PPO/HMO packages

• 401k, 4% company match

• Equity and Bonus

• Vacation and holiday time off

• Monthly mobile stipend

• Monthly Weee! Points credits

Compensation Range

• The US base salary range for this full-time position is $63,000-$80,000

• This role may be eligible to discretionary bonus, incentives and benefits

• Our salary ranges are determined by role, level, and location

The range displayed on each job posting reflects the minimum and maximum base salary for new hires for the position across all US locations. Within the range, individual pay is determined by multiple factors like job-related skills, experience and work locations. Your recruiter can share more about the specific salary range during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include any variable compensation elements.

For more jobs and to find out more about Weee!, visit our career page: https://about.sayweee.com/careers

For more jobs and to find out more about Weee!, visit our career page: https://about.sayweee.com/careers

Softbank Vision Funds