Automation Pharmacy Technician 4

Automation Pharmacy Technician 4

The Automation Pharmacy Technician 4 will prepare and maintain the Omnicell automation equipment for daily use, perform general equipment troubleshooting, maintain optimal medication inventory levels, review and maintain reports. The Automation Pharmacy Technician 4 will identify any customer concerns to the Manager, Pharmacy Services.

Responsibilities

• Perform return and restocking duties to optimize the customer's use of automation.

• Monitor and maintain formulary inventory levels to ensure availability of medications for daily dispensing.

• Responsible for prescribed maintenance of automation products and reporting unresolved issues to the Technical Assistance Center (TAC).

• Recommend drugs to be added to automation products based on data usage, demand, and workflow.

• Perform daily and periodic cleaning of the equipment according to recommended best practices.

• Inspect robot cell daily for issues, wear and functionality.

• Resolve common system issues.

• Monitor trends to help determine root cause of issues.

• Maintain a high level of communication to ensure proactive, solution-oriented problem identification and resolution.

• Maintain high levels of customer satisfaction by aligning the Pharmacy Services program to provide customer-focused support emphasizing quality, professionalism and responsiveness.

• Conduct orientation and training, and ensure completion of all required documents and compliance with all procedures and policies.

• Promote and optimize customer product ownership and satisfaction by serving as a skilled resource.

• Participates in planning processes by establishing personal goals to support quality improvement.

• Adheres to the general hospital standards to promote a co-operative work environment by utilizing communication skills, interpersonal relationships and team building.

• Comply with reasonable procedures, policies and guidelines established by the Customer facility.

• Maintain fiscal responsibility for work-related expenses associated with timekeeping and per diem employees.

• Maintain state and/or national credentialing to meet established guidelines.

• Must be available to travel to various customer or corporate locations.

Required Knowledge and Skills

• Good organizational skills, accurate, reliable and efficient.

• Demonstrated customer-facing skills.

• Strong interpersonal, communications and problem-solving skills.

• Ability to work with mechanical equipment.

• Working knowledge of computer hardware, PC Windows.

• Basic knowledge in Microsoft Office applications, specifically Outlook, Word, and Excel.

Basic Qualifications

• High school diploma or GED

• License/Registration from the State Board of Pharmacy non-expired

• Certified Pharmacy Technician (CPhT) non-expired

• Two years of experience in hospital pharmacy or healthcare industry.

• Working knowledge of pharmacy automation

• Covid 19 Vaccine

Preferred Knowledge and Skills

• Three years of experience working in related field.

• Knowledge of safe handling of hazardous medications

• Experience implementing and supporting of clinical solutions within healthcare

Work Conditions

• Pharmacy environment.

• Capable of standing for several hours at a time.

• Potential exposure to hazardous drugs.

• Must be able to travel.

• Able to lift 25 - 30 lbs.