Automation Advisory - Intelligent Process Automation & Gen AI

Automation Advisory - Intelligent Process Automation & Gen AI

Position Description:

Our Intelligent Automation Advisory team is seeking a team member that has a strong background in Intelligent Process Automation (low/no code, RPA, intelligent data processing, process mining) and is passionate and informed in how generative AI capabilities can help our clients advance their intelligent automation and AI strategies. Our advisors are thought leaders and catalysts, but they are so much more.

You will be working alongside our clients to develop their portfolio, build capabilities, risk management and governance to deliver automation and AI solutions. You will advise and drive the implementation of best practices, opportunity generation and assessment and leverage organizational change approaches to drive adoption and outcome management across business functions.

If you are a leader who is passionate about working across teams to enable the use of technology across an organization, bringing together IT and business teams, this role is for you. As an Advisory team member, you will have the opportunity to be hands-on with clients while keeping a forward look on the pulse of the industry.

You will help shape the working model of the future that leverages automation and GenAI to solve challenging problems, create efficiency and impact future go to market strategies. If your greatest strengths are building relationships, delivering results, and executing programs at scale to achieve a strategic vision than this role is where you will shine. You will love being a part of this team if you like being a game changer, working shoulder to shoulder with big thinkers and are enthusiastic about achieving results.

What you will do:

• Integration: Collaborate with cross-functional teams to drive excellence with their automation programs and integrate GenAI within their environment. Enhance creativity and innovation by working across teams, facilitating workshops, and bridging technical and business perspectives.

• Scale Programs: Assist clients in scaling Automation and/or GenAI initiatives across the enterprise, driving significant operational improvements, scoping, planning, managing, and monitoring projects, with the proper discipline around documentation, risk management, and stakeholder communication.

• Operationalize: Guide clients in operationalizing automation and GenAI, fostering a culture of continuous learning and development. Provide mentorship and ensure successful adoption and implementation.

• Best Practices: Disseminate automation and GenAI best practices in a structured, repeatable way. These may include ideation, managing opportunities, delivering solutions, and ensuring practices address responsible AI practices, bias mitigation, and transparency around ethical decision-making.

• Thought Leadership: Support our clients in their journey enabling them to take advantage of the latest thought leadership and contributing as thought leaders.

What you will bring:

Intelligent Automation and GenAI Experience: Proven experience with Intelligent Automation and Generative AI technologies, vendors, tools, and their application in business processes.

Organizational Change Management: Strong ability to drive change with a focus on GenAI adoption.

Keen eye and creativity on how to engage with people at all levels to enable adoption across an enterprise. Be a catalyst for clients to help them create the future of how they will work tomorrow by working with them through the steps needed to make that future a reality.

Leadership: Demonstrable leadership capabilities in guiding teams through technological advancements.

Strong program & project management skills, ability to manage a program through all stages of scaling. Ability to critically think through challenges to provide creative solutions. Team player who can work across all levels to deliver outcomes.

Critical Thinking: Strength in breaking down ambiguous, high-level goals into executable steps. Ability to develop collaborative relationships with clients and across teams to ensure alignment of goals, an inclusive working environment, and a solution mindset that helps bring all along the journey to achieve results and desired change.

Transform Strategy to Action: Results oriented mindset that focuses on creating results.

Must have the flexibility to be hands-on and drive results as well as lead teams and influence stakeholders. Ability and willingness to be hands-on with clients to develop, create and implement process, tools, and methodologies.

Communication: Excellent written and verbal communication skills, with the ability to flex messaging for stakeholders at all levels. i.e. creating documentation, executive communication, general enterprise messaging through multiple channels and formats, etc.

Travel: Ability to travel to client sites as needed.

Cognizant will only consider applicants for this position whom are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.