Auto Material Damage Claims Adjuster

Auto Material Damage Claims Adjuster

Jacksonville, FL office - On Site Position

Join our hardworking, collaborative claim team where your contributions will be celebrated and valued.

Why Stillwater? We're a national insurance provider that offers a full suite of insurance products and services. We strive to be the most respected insurance provider in the United States and that respect starts with our employees.

We're looking for candidates with Auto Material Damage estimating and adjusting experience.

The Auto Material Damage Claims Adjuster directly reports to the Claims Material Damage Manager of the Claims Department. The Material Damage Adjuster is responsible for analysis and determination of covered auto damage including direct at-desk estimating and resolution with policyholders and claimants. The position includes coverage analysis, establishment of and adherence to action plans in claim files, reserve accuracy, effective negotiation skills, salvage oversight, and appropriate resolution. The position is charged with managing pending claims, ensuring file quality, and controlling expenses through the best choice of material damage resolution model.

You'll be responsible for:

• Auto Material Damage Claims

• Reviews accuracy of appraisals and total loss evaluations.

• Act as a liaison with independent appraisal services.

• Perform desk level estimates using CCC1 in conjunction with various forms of technology and imagery software designed to increase speed, productivity and accuracy of the enterprise's material damage claim results.

• Apply coverage on first party claims and occasionally investigate and determine liability on multi-party automobile accident claims.

• Adherence to claim procedures and regulatory compliance.

• Maintaining responsibility for claim results including such elements as reserve adequacy, loss costs, loss expenses, payment accuracy, claim service delivery, timely investigation, evaluation, and disposition of claims.

• Continuously developing your skills to ensure that claims technical standards are being met and improvement opportunities are recognized and communicated.

• Communicate with all appropriate parties involved with the claim, as needed.

• Actively executing appropriate claims activities to ensure consistent delivery of quality claims service.

Qualifications:

• High School diploma, Insurance Designation, or equivalent required. One or more years of related auto body shop experience and/or training or experience in the handling of Material Damage Auto claims, or equivalent combination of education and experience.

• Proficient knowledge of estimating software (Mitchell/CCC1/Audatex)

• Appropriate License as required by states (Stillwater may assist in licensing).

• Strong organizational, problem-solving, and analytical skills.

• Ability to manage priorities and workflow.

• Self-discipline, versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.

• In-depth knowledge automobile repair procedures.

• Strong negotiation skills.

• Excellent verbal and written communication skills.

• Strong customer service skills.

Stillwater offers:

• Business casual work environment - wear your jeans to work.

• Medical, dental, vision and life insurance benefits to keep you and your family protected.

• 401(k) Plan to help you plan for your retirement.

• Gym/Fitness Center reimbursement to support your commitment to staying healthy.

Apply today to start your journey of being celebrated and valued with Stillwater Insurance Group.

Offer is contingent upon a favorable response from both a pre-employment background investigation and a drug screen.

Stillwater Insurance Group is an equal opportunity employer and a drug free workplace.