If you seek a truly outstanding employment experience, Utica National is the place for you. We are always looking for conscientious, customer-oriented people - whether you're a seasoned insurance professional or just starting out. We offer a supportive and friendly work environment that features a variety of career paths.
We offer challenging assignments, advancement opportunities, full benefits packages, competitive salaries, and a great work environment. We're big enough to offer the opportunities you need to be successful, but not so big that you'll get lost in the crowd.
Duties and Responsibilities:
This position will report to the Auto Damage Appraisal Supervisor and will report out of the Home Office. The desk appraiser will be responsible for producing accurate Auto Damage appraisals from photographs, review of shop written estimates or through field inspection when/if necessary. In addition they will be responsible for review and remediation of appraisals written by repair facilities, Independent appraisers or Direct Repair Facilities. Additional responsibilities are:
1.Appraise material damage to motor vehicles, motorcycles, heavy equipment and recreational vehicles via photographs, review of shop appraisals or physical inspection. Obtain meaningful agreed prices with repair facilities, as needed.
2.Assist the claims department and serve as an appraisal subject matter expert for the front line claim adjusters
3.Evaluate and negotiate total loss settlements, including disposal of salvage.
4.Supervise a Direct Repair Program shops, as necessary.
5.Handle other tasks as assigned by the supervisor.
6.Provide exceptional customer service to our internal and external customers.
7.Appropriately respond to customer complaints or issues resulting from appraisal related matters.
8.Available to travel, when necessary, to respond to catastrophe events. Response to catastrophe events may necessitate physical inspection of vehicles rather than desk reviews/appraisals.
4-year degree and/or equivalent business experience preferred.
Must have New York State Independent Appraiser's License. Other state licenses a plus.
3-5 years of previous appraisal experience preferred.
A.S.E. and/or I-Car certifications preferred, Insurance coursework recommended
Frequent verbal and written contact, Interpersonal skills a definite plus
The position can work remotely if/when approved by the Appraisal Supervisor or Director.
We believe strongly that talented people are core to our success and are attracted to companies that provide competitive pay, comprehensive benefits packages, career advancement and challenging work opportunities. We offer a Comprehensive Benefits Plan for full time employees that include the following:
Flexible spending accounts
Vision care coverage
Paid Time-Off (PTO)
Paid Volunteer Day
Employee and Dependent life insurance
Accidental death & dismemberment insurance
Discounts on automobile and homeowner's insurance
Employee Assistance Program (EAP)
Credit Union membership
We offer both full and part time employment with the goal of providing work life balance to our talented workforce.
This is an exempt position. By applying for this position, you acknowledge that as an exempt employee, you should expect to find it necessary to work beyond your regular work schedule in order to fulfill the demands of the position. As such, in accepting our offer, you acknowledge and agree to fulfill this expectation.
As part of our hiring process, candidates must also pass a comprehensive background check and drug screen, additional screening for credit or MVR may be required for some positions.
Utica National is an Equal Opportunity Employer.
Apply now and find out what it's like to be a part of an amazing team, thrive in an exciting environment and work for a company you can be proud of. Once you complete your application, you can monitor your status in the hiring process by logging into your profile. A representative from our Talent Management Group will be in touch if you are moving forward. Candidates must meet company requirements on our online assessment test.
Utica National Insurance Group