Bally's Corporation Evansville , IN 47712
Posted 2 months ago
STARTING WAGE: $15.75 PER HOUR
Job Summary: Oversees the nightly operations of the front desk of the hotel and staff.
Qualifications: Associate's degree (A. A.) or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Essential Job Functions:
Checks guests in and out of hotel when needed.
Performs complete night audit functions.
Provides written documentation to supervisor of all errors found relative to rates, rate codes, adjustments, etc.
Distributes reports to all areas needed.
Works with both lodging & gaming systems in processing reservations.
Corrects any problems that may arise during close day procedures.
Addresses guest complaints and problems that may occur during designated shift.
Able to correctly and procedurally register guests in accordance to established service standards.
Obtain appropriate amount of credit/payment for guests stay
Issue room keys to registered guests
Able to correctly and procedurally settle/close out guest accounts upon their departure
Able to correctly and procedurally close out shift at the end of their shift
Must be able to lift up to 25 lbs; and be able to, walk, push, pull, grasp, reach, stoop, bend, twist and climb up and down stairs.
Must be able to understand and communicate in English.
Must be able to work a variety of hours, holidays and weekends.
May be required to perform other duties as assigned.
Bally's Corporation