Audiology Assistant

The Audiology Assistant at Gateway Salmon Creek is a person who, after appropriate training and demonstration of competency, performs delegated tasks that are prescribed, directed, and supervised by a licensed audiologist. The Audiology Assistant will serve as a liaison between patients, physicians, and internal/external customers in person, by email, and by telephone. Facilitate effective appointment scheduling and handle phone calls, patient check-in/check-out, cashiering and other medical office support duties in a courteous and efficient manner. Will also be responsible to process open referrals daily. The schedule is four, 10-hour shifts (7:00a-5:30p): Monday, Tuesday, Thursday, Friday. Hiring Range $19.60 to $26.35. Placement in the range is dependent on applicable professional experience and qualifications.

After appropriate training, audiology assistants may perform the following:

• Package and mail earmold orders, device repairs, and factory returns.

• Perform inventories of equipment and supplies.

• Enter clinic supply orders.

• Clean hearing aids and other amplification devices.

• Assist audiologists with setup of technical tasks.

• Prepare materials for ear impressions.

• Maintain and restock test and treatment rooms.

• Perform checks on hearing aids and other amplification devices.

• Perform troubleshooting and minor repairs to hearing aids, earmolds, and other amplification devices.

• Perform equipment maintenance and biological checks.

• Perform non-diagnostic otoscopy.

• Perform electroacoustic analysis of hearing aids and other amplification devices.

• Instruct patients in proper use and care of hearing aids and other amplification devices.

• Demonstrate listening devices.

• Instruct patients in proper ear hygiene.

• Assist audiologists in hearing testing of pediatric patients.

• Perform infection control/cleaning duties within the clinic service areas.

SKILLS:

• Excellent written and verbal communication and interpersonal skills.

• Excellent customer service skills.

• Have a basic understanding of the needs of the population being served.

• Must meet training requirements and have competency-based skills necessary for the performance of specific assigned tasks.

• Good manual dexterity.

• Excellent time management skills required.

• Computer and keyboarding skills required.

Education and Experience:

• High school degree or equivalent.

• Previous experience in ambulatory healthcare environment required.

• Previous experience in audiology or ENT department strongly preferred.

• Previous experience with hearing aids and assistive listening devices preferred.

Pay Range:

$19.22 - $26.91

The above information is intended to indicate the general nature and level of work required in this position. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities, and qualifications required of those assigned to this job.

We offer a competitive Total Rewards Program. Eligibility for benefits is dependent on factors such as position type and FTE. Benefit-eligible employees qualify for benefits beginning on the first of the month following one month of employment. Vancouver Clinic offers medical, dental, vision, life insurance, AD&D, long term disability, health savings account, flexible spending account, employee assistance program, and multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.). We also offer a 401k retirement plan, with employer contributions after your first year of employment. Benefits-eligible employees accrue PTO and Personal Time based on hours worked and State worked, totaling 120 hours in the first year for full time staff and 200 hours in the first year for full time supervisors and above, increasing in subsequent years. PTO and Personal Time accruals are pro-rated by FTE/hours worked. Non-benefits eligible employees will accrue Personal Time based on hours worked and State worked. Employees will also enjoy up to six paid holidays per year, depending on schedule. Contact your recruiter for more information.

Vancouver Clinic is proud to be an Equal Opportunity Employer. Vancouver Clinic does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, gender identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Vancouver Clinic is an alcohol and drug-free workplace. Offers are contingent on successful completion of background screen and immunization requirements.