Audio Visual Technician II - Per Diem

University Of Massachusetts Medical School Worcester , MA 01601

Posted 3 months ago



Under general supervision of the Manager of Communication Technologies or designee, the Audio Visual Technician II performs a variety of duties including scheduling, setup, and operations of Audio Visual equipment, ability to troubleshoot, and maintain supported locations. Works independently and participates in Audio and Video productions as required.



  • Support Classroom Recording equipment and schedules. Including verifying the equipment in all rooms is functioning as installed and ensuring the video's are being processed.

  • Support Streaming Media Services and equipment. Including working with other areas of Information Services to implement and maintain the appropriate streaming services for various customers required video formats and uses.

  • Support Standardized enterprise wide Video Conferencing. This includes interfacing with the clinical system to add rooms, update functionality in existing rooms, remotely monitor and manage facilities and live multi-site conferences.

  • Advises, trains, and assists faculty, staff, students and guest lecturers regarding audio visual equipment, streaming services, video conferencing services and video production.

  • Recommend additional equipment or services as appropriate and based on need or customer request.

  • Coordinate assigned events or user requests.

  • Trouble-shoots equipment malfunctions

  • Utilize internal customer support tracking application to track work.

  • Operate broadcast and non-broadcast quality audio and or video equipment.

  • Maintain and operate equipment and services provided by TMS.

  • Schedule usage, set-up, deliver and retrieve audio visual equipment.

  • Assist with organizing events; maintains event schedule.

  • Provide quality video or audio production services.

  • Maintains inventory of all audiovisual equipment.

  • Maintains appropriate records, billing, and reports.

  • Perform other duties as required.



  • High School or Vocational School Diploma

  • 5 years of relevant experience.

  • Demonstrated experience with Video Conferencing equipment.

  • Comprehensive knowledge of digital captures and techniques.

  • Must have good visual acuity for viewing video and still images, manual dexterity, and work sedentary.

  • Effective verbal and written communication competence.

  • Solid interpersonal skills; ability to work well with people, their expertise, and organizational relationships.

  • Ability to travel to off-site locations

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Audio Visual Technician II - Per Diem

University Of Massachusetts Medical School