Audio-Visual Systems Specialist I

Job Description:

The Audio-Visual Specialist will advance and support all audio visual, classroom, and event technology. They will coordinate and enable the delivery of IT and audio visual services for the college community events and classrooms. This person will actively advance and promote Le Moyne College's mission, strategic priorities, and commitment to care for the whole person.

Job duties specific to this position:

• Collaborate directly with service requesters to ensure that all technology requests and needs are anticipated and fulfilled for their AV needs

• Coordinate administrative functions regarding campus events including paperwork, reporting, and staffing

• Evaluate AV needs for classroom and events and perform quality assurance tasks to ensure quality and professional service to the community

• Support and manage AV vendor relationships

• Support and assist with web conferencing software, webinars, and virtual meetings

• Attend and participate in coordination meetings with the event management team and campus partners

• Utilize establish service management tools to record, prioritize, and document service delivery activities

• Update and maintain the College's inventory of equipment necessary to provide AV services and participate in AV asset management duties

• Conduct regular inspections of AV equipment and systems and keep updated logs of preventive maintenance activity.

• Assist with the installation, operation, support, and maintenance of all audio and video equipment and control systems in instructional spaces, conference rooms, and event venues

• Promote and facilitate effective use of technology in support of the academic mission of the college in conjunction with Instructional Design and Academic Technology staff.

• Train and assist the College community in the operation of AV systems through individualized orientation sessions and on-site support

• Develop and maintain documentation on the support and use of AV systems

• Assist in the management and training of student employees for AV and Event Support

• Serve as a member of the team that is responsible for Support Services on call evening and weekend support

• Assist in preparation of annual operating and capital budgets including regular/cyclical replacement of AV equipment and systems

• Assist and provide secondary support of AV Specialist 2 principal duties and essential functions

Job expectations for all Le Moyne College employees:

• Demonstrates and role-models all of Le Moyne's mission-based competencies (collaboration, communication, diversity, integrity, leadership and service) in every interaction with all community members and external parties.

• Strengthen digital literacy skills through education and the application of digital technologies in order to effectively engage in information gathering, utilization and data management while promoting a security culture.

• Supports cura personalis by treating all individuals with dignity, professionalism and kindness.

• Promotes cura apostolica by aligning professional goals, objectives, and performance with college's strategic goals.

• Demonstrates excellent work attendance, reliability and work ethic.

• Attends and actively participates in required meetings and training sessions.

• Complies and adheres to all of Le Moyne's established policies, procedures and codes of conduct at all times, including all health and safety requirements and regulations, to promote desired behavior and build awareness.

• Must complete all required federal, state, institution and department trainings.

• Engages in a planned program of professional development. Continually maintains skills and knowledge relative to the position and technology industry including best practice, evolving operational requirements, and industry trends.

• Performs a variety of related duties as assigned.

Requirements:

• Bachelor's degree or equivalent academic preparation from a regionally accredited institution.

• Two (2) years of experience in support of audiovisual and/or classroom technology

• Experience supporting and managing web conferencing software, webinars, and virtual meetings preferred

• Able and willing to work a flexible schedule including nights and weekends

• Familiar with IT service management, including incident, service, change, and configuration management, process and systems documentation and life cycle management preferred

• Working knowledge of Windows and Macintosh operating systems, networking technology and instructional and academic computing applications appropriate or a college

• Intellectually curious with a passion for personal development, learning, and teaching

• Outstanding interpersonal and communication skills; works and communicates effectively with a wide range of constituencies in a diverse community

• Creative and critical thinker with an open and collaborative style that engenders trust from the College community; problem solver who exercises sound judgment in complex situations.

• Ably provides strategic guidance and counsel to stakeholders in the assessment and development of existing and/or proposed processes and systems

• Self-motivated and proactive; works effectively with limited oversight and direction; attentive to detail; organized; ably manages resources, constituencies, projects of varying size, and multiple and competing priorities and deadlines

• Superior commitment to serving others with empathy, timeliness, accuracy, thoroughness, and professionalism.

Additional Information:

Diversity, Equity & Inclusion job expectations for all Le Moyne College employees:

• Demonstrates commitment to promoting a more diverse, inclusive and equitable work environment by supporting the diversity, equity, and inclusion goals of the employee's unit.

• Regularly participates in professional development opportunities to become more aware of DEI issues and to consider ways in which their work can be expanded to honor and incorporate the diversity of our community.

• Works to neutralize institutional bias by analyzing the policies and procedures of their unit and making suggestions to remove barriers for historically underserved people.

• Promotes open communication across Le Moyne's community in order to create an inclusive environment, and understanding of others backgrounds, ideas, and perspectives.

Le Moyne Benefits

• 403(b) Retirement contribution- (9.5% Employer match)

• Generous tuition coverage

• Health insurance options- (Medical, Dental, Vision, Flexible Spending Accounts)

• Health Savings Accounts- (Partially Employer funded)

• Basic Life & AD&D Insurance- (Employer paid)

• Short and Long Term Disability Insurance (Employer paid)

• Supplemental Life & AD&D Insurance

• Voluntary benefits- (Legal, Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance etc.)

• 12 paid holidays

• Generous time off package

• 35 hour work week

Pay Range: $20.00-$25.00/hr

Equal Employment Opportunity

Le Moyne College is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, citizenship & immigration or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Le Moyne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Application Instructions:

To apply for this position please click the 'Apply Now' button and submit the required materials for consideration:

• Cover letter outlining your interest in the position

• Current resume

• Contact information for 3 professional references