Tierpm Richmond , VA 23220
Our client is seeking an experienced Audio Visual Support Technician (VTC), with experience supporting video conferencing systems, at their business location in the Richmond, VA metro area.
The ideal VTC professional will have experience supporting and troubleshooting video conferencing systems such as Cisco/Tandberg, Crestron and Polycom. In addition experience providing level 1 IT support for laptops, desktops, and mobile devices, as it relates video conferencing features, is a must!
This is a temporary 8-12 month contract opportunity
The AV Technician will be responsible for support of Crestron integrated audio video conferencing systems.
Quality assurance testing of AV equipment and room functionality including remote testing of local and regional offices
Responsible for the support of audio video equipment including: LCD flat panels, video projection systems, speakers & microphones, cabling, fiber optics, racking and mounting AV devices and control system unit loading, and troubleshooting
Providing level 1 help desk support and troubleshooting of computer and mobile devices
Required Skills and Experience
At least 3-5 years experience in audio visual on-site video conferencing support.
Experience Installing and configuring VTC codec equipment and support of desktop or room based video conferencing systems.
Experience with troubleshooting (not programming) of Crestron audiovisual control systems
Must have experience supporting Windows 7/10, Microsoft Office, Project, Visio, SharePoint as well as MAC & PC Audio/video editing software
Must have recent hands on experience testing and troubleshooting projectors, microphones, speakers, amplifiers & LCD/Plasma Displays
Support and troubleshooting of Video Conferencing Equipment (CISCO, Polycom, etc.)
Must have experience with basic computer (laptops and desktops) and mobile device support including basic IP and ISDN Knowledge.
College Degree or equivalent work experience
Certifications in Crestron, Cisco/Tandberg, Polycom and/or Microsoft highly desired.