Audio Visual / IS Specialist

Full-Time

601 Children's Lane

Professional /Technical

Days

22.7800 Through 34.1800

• GENERAL SUMMARY

• The Audio Visual/ IS Specialist is responsible for assisting with the installing, configuring, operating and maintaining of audio/ visual systems and services for CHKDHS organization at locations. This involves the transport, assemble, maintenance and repairs of hospital televisions, video, education/entertainment and video conferencing systems.

• ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for the installation, maintenance, setup and enhancement of the hospital television system as well as the audiovisual presentation equipment and computer hardware.

• Demonstrates computer skills to properly utilize audiovisual and television system equipment.

• Effectively operates and maintains organization's video system.

• Works collaboratively across the health systems in addressing the audio visual needs of the organization.

• Assists in identifying, troubleshooting and resolving audio visual equipment and connectivity issues.

• Maintains a thorough inventory of audio visual equipment and supplies.

• Provides excellent customer service, time management, communication and interpersonal skills.

• Serves as a resource to staff on audio visual systems through punctuality, creativity and excellent trouble-shooting skills.

• Prioritizes work request from both internal and external customers in a courteous and timely manner.

• Follows all organization and department specific policies, procedures and regulatory requirements.

• Performs other duties as assigned.

• LICENSES AND/OR CERTIFICATIONS

• A+ certification preferred.

• Certified Technology Specialists (CTS) certification a plus.

• MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

• Bachelor's degree in Communications, Computer Science, MIS or related field or equivalent work experience required.

• Three years or more of direct work experience within the audio visual field required.

• Demonstrated experience with the installation of audiovisual equipment.

• Demonstrated ability to troubleshoot audiovisual hardware and software issues.

• Must possess a strong audiovisual and computer hardware aptitude and be able to solve complex issues independently.

• Excellent interpersonal and communications skills necessary in order to communicate effectively with team members, various levels of management, and internal and external customers required.

• Must have a valid driver's license and meet the insurability policy requirements to drive a CHKD vehicle. Must be able to pass the CHKD driving test within 30 days of employment.

• Ability to work under pressure and meet deadlines.

• WORKING CONDITIONS

• Normal office environment with little exposure to excessive noise, dust, temperature and the like with the exception of visits to the computer room. Considerable standing and/or walking. Occasional changes to work schedule are experienced on either side of the normal 7:30 a.m. to 4:00 p.m. timeframe.

• PHYSICAL REQUIREMENTS

• Click here to view physical requirements.