Audience Voices Moderator

Dow Jones New York , NY 10007

Posted 2 weeks ago

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Job Description:

The Wall Street Journal's Opinion section is looking for an audience voices moderator

to work on a contract basis, who will be responsible for moderating audience

conversation, as well as creating and implementing engagement strategies.

The ideal candidates will be comfortable making objective decisions quickly about

whether audience posts meet guidelines for publication. They will deploy strategies to

drive deeper engagement with members, as well as help create articles and other

features from audience submissions.

Candidates should be comfortable interacting directly with readers as a representative

of the Opinion section of The Wall Street Journal. This position will involve editorial

decision-making on featuring the most thoughtful comments, helping Opinion editors

and editorial writers develop prompts, and finding relevant reader questions, tips and

story ideas.

Flexibility around work schedule is helpful in this job.

Skills/Responsibilities:

  • Exercises superb judgment in moderating comments, which may contain

  • sensitive information.

  • Demonstrates excellent communication skills.

  • Demonstrates excellent audience engagement skills.

  • Demonstrates the highest commitment to The Wall Street Journal's standards.

  • Helps surface reader comments and tips to editorial writers and Opinion editors.

  • Experience with high-volume commenting platforms is preferred.

  • General awareness of how a newsroom works and others' roles and

  • responsibilities.

  • Familiarity with news and online communities is preferred.

  • Develops best practices to promote positive behavior and encourage reader

  • participation.

  • Comfort with audience data.

  • Experience with video production is helpful though not required.

Dow Jones , Making Careers Newsworthy

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets .

Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, please reach out to us at TalentResourceTeam@dowjones.com . Please put "Reasonable Accommodation" in the subject line.

Business Area: EDITORIAL

Job Category: About Us

Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News.

This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.

If you are a current employee at Dow Jones, do not apply here. Please go to the Career section on your Workday homepage and view "Find Jobs - Dow Jones." Thank you.

Req ID: 16444


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Audience Voices Moderator

Dow Jones