Attendant

SP Plus Corporation Wilmington , NC 28412

Posted 1 week ago

Overview

Pay Rate: $12.50 - $14.00 per hour

Schedule: Looking for 1st and 2nd shifts with weekends and holidays included for a rotating shift, Great position for college student or active Senior

Basic Function - Ensure that appropriate number of cars is kept on location throughout shift, cars are being parked in an appropriate fashion and the lot is kept clean and presentable. Being a customer advocate by helping customers with the CC transactions process to depart the airport.

Responsibilities

  • Assist customers that have forgotten where they parked their vehicle.

  • Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager.

  • Greet customers with a smile and welcoming voice

  • Communicating directions and instructions to all guests in a courteous and genuine manner.

  • Monitoring parking lots and assist guest with entry and exit via pay in lane

  • Ensuring gate equipment is operating properly

  • Assisting guests via cell phone if requested via pay in lane device intercom.

  • Provide lot counts when requested.

  • Direct incoming customers to available parking spaces.

  • Count vehicles on location throughout shift, as needed.

  • Write and issue violation warnings to tenants and visitors that violate garage policies.

  • Patrol transient and reserved parking levels on foot or in customized motor carts, if applicable.

  • Provide assistance to customers that have forgotten where they parked their vehicle.

  • Responsible for being at work every scheduled day, on time and in uniform.

  • Courteously assist Customers by answering any questions they may have. If necessary, direct the Customer to the Facility Manager for further assistance.

  • Control traffic at entrances and exits as needed.

  • Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager.

  • Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager.

  • Communicate debris, water, oil spills and etc. to garage office.

  • Substitute for Valets when necessary, if authorized.

  • Have a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks and freeways in the area of the garage.

  • Cheerfully answering and addressing any questions and concerns from customers.

  • Assist Facility Manager with other duties as needed.

Qualifications

Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience Required: Less than High School education or one month related experience, training or an equivalent combination of education and experience.

License Requirement: The individual will only be required to have and maintain a valid state-issued driver's license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business.

Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required.

Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to customers and other employees of the company.

Mathematical Skills: Ability to add, subtract, two digit numbers and multiply and divide with 10's and 100's. Ability to perform these operations using units of American money.

Appearance: Employees will be required to maintain a neat and clean appearance and be in complete uniform at all times.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; and use hands to handle cash and equipment. The employee is occasionally required to sit and climb or balance. The employee must occasionally lift and/or move up to 25 pounds.

SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.

Additional Information


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Attendant

SP Plus Corporation