Attendant Slot Club Lead

Boyd Gaming, Inc. Las Vegas , NV 89134

Posted 2 months ago

Job Specifications

  • Must be at least 21 years of age.

  • Six (6) months of experience in a similar position or as a Slot Club Attendant.

  • High School Diploma or equivalent.

  • Must have strong customer service and interpersonal skills.

  • Working knowledge of computers and player tracking system.

  • Strong written and verbal skills.

  • Must be able to obtain/maintain any necessary certifications and/or licenses.

Provide customer service by enrolling new members and servicing existing members. Assist guests with accounts, point redemption, promotion entries, and any other questions to ensure favorable gaming experience. Serve as a team leader on assigned shift and assist in the training of new Attendants

Job Functions

  • Represent the company in a friendly and courteous manner by providing information regarding club details: enrollment, membership procedures, prizes and advantages.

  • Enroll guests in players club using computerized system; issue original and duplicate membership cards, and make necessary changes to account with proper identification.

  • Assist with and have complete knowledge of all special events and promotional activities.

  • Issue complimentary services consistent with company policy.

  • Maintain adequate inventory levels of player's club equipment, supplies, prized, and promotional items.

  • Serve as a team leader on shift by assisting Attendants with more complex matters and assist in their training.

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Attendant Slot Club Lead

Boyd Gaming, Inc.