Attendant - Guest Room

STARTING WAGE: $14.00 PER HOUR

Job Summary: Clean guest's rooms as assigned, ensuring the hotel's standards of cleanliness.

Qualifications: Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.

Service Standards: Follows the Family Style service model at all times

Essential Job Functions:

• Clean rooms daily as directed by supervisor.

• Ensure the confidentiality and security of all guest rooms.

• Fill and process guest requests as quickly as possible.

• Provide courteous and friendly service to hotel guests.

• Strip soiled linens from beds and remake neatly with clean, unstained linen.

• Thoroughly and completely dust all furniture, fixtures, etc.

• Thoroughly clean the bathroom and vanity area.

• Wash the inside of windows, and be sure mirrors are spotless.

• Thoroughly vacuum the carpeting of all assigned rooms.

• Replace all guest room amenities in their proper place.

• Keep linen cart as neat and organized as possible.

• Restock all linen cart supplies before ending shift.

• Ensure all collateral in is the room, and all lights are working properly.

• Turn in all liquor found in checked-out rooms to housekeeping supervisor.

• Use correct procedures for operating all equipment.

• Follow proper procedure for all lost and found items in guest rooms.

• Informs supervisor of any early checkouts, refuse service, or late service.

• Fill out maintenance work orders for needed repairs to room.

• Must be able to stand, walk, sit, use hands, reach, climb, stoop, kneel, crouch, or crawl.

• Must be able to frequently lift and/or move up to 50 pounds.

• May perform other duties as assigned.

Certifications, Licenses, Registrations: N/A

Access to Gaming Facility: No

Access to Sensitive Materials: No