Basic Function Assist in the day-to-day management of a location ensuring that parking operations are handled within contractual guidelines of the specific location, adhering to company policies and procedures, fostering good client relations and promoting a professional image and approach to the business.
Participate in programs to improve client and customer satisfaction.
Assist in the management of day-to-day activities of the assigned locations.
Ensure each guest experience meets company and client service standards
Courteously assist customers.
Issue tickets to arriving guests
Directing traffic as necessary.
Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager.
If business needs deem necessary, it will be required for Ambassadors to cover Valet, Garage Attendant, or Cashier duties on a short-term temporary basis or in the event of call offs/voluntary early outs while on a scheduled shift.
Have a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks and freeways in the area of the garage.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Customer Service Maintains positive attitude. Responds to requests for service and assistance.
License Requirement: The employee will be required to have and maintain a valid state-issued driver's license with a current address and acceptable driving record.
While performing the duties of this job, the employee is frequently required to sit, stand; walk use hands and fingers, handle or feel objects, reach with hands and arms, and to talk and hear.
The employee is occasionally required to climb or balance; stoop, kneel or crouch. The employee must be able to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision and ability to adjust focus.
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.
Hourly Rate: $17.00
Standard Parking Corporation