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Atlanta Air Export Agent

Expired Job

Livingston Intl Atlanta , GA 30301

Posted 3 months ago

The Atlanta Air Export position is responsible for the coordination of international transportation services. This position acts as primary contact with clients/vendors/third parties on shipment requirements, working closely with the Canadian Brokerage Client Service department and Account Management team in providing support to all other Livingston internal departments and divisions.

Duties and Responsibilities:

  • Schedule movement of shipments with carriers (via truck, ocean, air) to assigned origin and destination points; follow up to ensure shipment is not unnecessarily delayed.

  • Negotiate rates with local carriers

  • Co-ordinate with other departments to ensure operating efficiency

  • Develop and maintain relationships with third party carriers; ensuring carriers used are reliable, available, legitimate.

  • Decide best routing for shipping of goods to ensure timely arrival

  • Proactively minimize transportation/logistics grievances while maintaining professionalism and superior customer service

  • Identify opportunities for improving services, transportation costs, internal/external practices and procedures

  • Advise superiors regarding transportation trends, costs, options and issues

  • Contact clients to: explain transportation services offered by the department, assess customer's shipping trends and freight rate requirements; follow up with requested information

  • Produce all necessary transportation related documentation

  • Ensure deliveries are timely; in case of delays inform customers and make alternative arrangements, as necessary.

  • Work with assigned customers to maximize shipping logistics

  • Maintain professional relationship with customers

  • Assists in the preparation of quotations for the Account Management team

  • Ensure proper practices, responsibilities and adherence to Air Cargo Security Regulations and Policies

Other duties as assigned

Skills Required:

  • Solid knowledge of transportation procedures and policies

  • Strong knowledge of International ocean/air transportation documentation requirements and TSA regulations

  • Familiar with carriers and their routes

  • Strong communication skills, both verbal and written

  • Organized and detail oriented

  • Ability to resolve problems and issues effectively

  • Able to be multi-tasked oriented, handle a large volume of work and meet tight deadlines

  • Able to work in a fast-paced environment

  • Strong negotiating skills

  • Team player / interpersonal skills

  • Strong knowledge of MS Office Software (Word, Excel)

Education & Experience:

  • Post-secondary education in transportation related courses

  • Minimum two years industry experience required

  • CITT or CIFFA is a plus

  • ACR Air Cargo Representative Certification

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Atlanta Air Export Agent

Expired Job

Livingston Intl