Asst/Assoc AD, Marketing & Revenue Strategy

Position Details

Position Information

Requisition Number S3545P Home Org Name Digital Marketing Division Name Director Intercollegiate Athletics Position Title Asst/Assoc AD, Marketing & Revenue Strategy Job Class Code BB75/BB96 Appointment Status Full-time Part-time FTE Limited Term No Limited Term Length Job Summary

Auburn University Athletics is excited to begin the search for an Associate Director/Assistant Director of Marketing & Revenue Strategy! This individual manages the daily operations of the Marketing and Digital Strategy team, with a focus on driving revenue growth through effective digital revenue strategies and auxiliary partnerships. Drives revenue growth by providing leadership, direction, and strategy to the employees within the Marketing and Digital Strategy team, Web and Social Media team, as well as to the Customer Service and Retention team. Works closely with the leadership team to ensure that all marketing and sales initiatives align with the overall revenue strategy of Auburn Athletics.

Why should YOU consider a career with Auburn University?

• Auburn University was named by Forbes Magazine as one of the state of Alabama's best employers, with employees staying an average of ten years!

• Competitive employee benefits + state retirement plan.

• Tuition assistance for you and your dependents.

• Generous leave policies (including paid parental leave!)

• The satisfaction of knowing YOU are a part of providing the premier academic experience at Auburn and the life-changing work our students and employees perform.

Learn more about Auburn's impact, generous employee benefits, and thriving community by visiting aub.ie/working-for-auburn.

It's a Lifestyle: The Auburn/Opelika area is a page right out of Southern Living magazine with an idyllic small-town feel, perfecting a unique balance between a close-knit community and driving consistent growth and development. Paralleling the exponential growth of Auburn University, the Auburn/Opelika area boasts services and amenities that cater to any interest. We're proud of our top school systems, city services, award-winning restaurants, and the infectious spirit of life in a college town. You can find us nestled halfway between the beach and the mountains in a lower-cost-of-living area, two hours outside of Atlanta or Birmingham. If you're new to Auburn, we'd love to introduce you. If you're already acquainted with Auburn, we'll keep it simple: it's time to come home!

Our Commitment: Auburn University is committed to a diverse and inclusive campus environment. Visit auburn.edu/inclusion to learn more about our commitment to expanding equity and inclusion for all.

Essential Functions

• Directs the daily operations and employees of the Marketing and Digital Strategy team aimed to drive revenue growth through digital marketing, email automation, website and social media strategies.

• Oversees the daily operations of the Customer Service and Ticket Retention team with the primary goal of cultivating and sustaining robust fan support while boosting revenue through proactive outreach efforts.

• Manages relationships with multiple auxiliary revenue partnerships related to the game day experience, including stadium seating, tailgating, and merchandising.

• Develops and leads a comprehensive, multi-channel sales strategy to maximize revenue through lead generation, sales awareness, and customer retention.

• Ensures the development and execution of a comprehensive digital strategy that meets the strategic needs of the Auburn athletic programs while driving revenue and engagement.

• Works in partnership with the Assistant Athletic Director of Ticket Operations & Revenue Generation and the Senior Associate AD, Marketing & Revenue Generation to execute the vision of the unit, as well as the overall external affairs vision. Serves as a part of the External Leadership Team, collaborating with other department heads to optimize revenue, enhance the game experience, maintain coherence in public relations messaging, and position Auburn as an industry leader in all areas of External Affairs.

• Exhibits a culture of collaboration between Digital Revenue Strategy team, Ticketing (operations, sales, and customer service/retention), and auxiliary partnership (Auburn Sports Properties, RevelXP, etc.) units to maximize opportunities for lead generation and revenue growth.

• Assists the War Eagle Productions, Fan Experience, and Community Relations teams in achieving their goals of producing high-quality content and fostering engagement. Provides support with the Fan Experience team to maximize game promotion, attract record crowds, and enhance the in-venue experience for fans. Provides support to the Strategic Communications team to ensure consistency in messaging across departments while

strengthening the brand of student-athletes, Auburn Athletics, and Auburn University. Creates strategies to continually improve the in-venue experience and elevate the Auburn brand. Assists in identifying opportunities for community engagement and outreach, as well as optimizing the student experience.

• Complies with all applicable National Collegiate Athletic Association (NCAA) and Southeastern Conference (SEC) regulations in the performance of job duties.

Supervisory Responsibility

Full supervisory responsibility for other employees is a major responsibility and includes training, evaluating, and making or recommending pay, promotion or other employment decisions.

Minimum Qualifications

Minimum Qualifications

Associate AD

• Bachelor's degree
• 7 years of experience in an Intercollegiate Ticket Operations environment in digital or email marketing, business operations, sales or ticket management, or related fields.

or

• Master's degree
• 5 years of experience in an Intercollegiate Ticket Operations environment in digital or email marketing, business operations, sales or ticket management, or related fields.

Assistant AD

• Bachelor's degree
• 6 years of experience in an Intercollegiate Ticket Operations environment in digital or email marketing, business operations, sales or ticket management, or related fields.

or

• Master's degree
• 4 years of experience in an Intercollegiate Ticket Operations environment in digital or email marketing, business operations, sales or ticket management, or related fields.

Minimum Skills, License, and Certifications

Minimum Skills and Abilities

• Knowledge of best practices in digital marketing and delivering qualified traffic, conversion, and revenue.

• Ability to manage multiple projects and prioritize effectively in a fast-paced environment.

• Strong communication and presentation skills.

• Ability to be detail-oriented in a fast-paced high pressure environment.

• Demonstrated working relationships with administrators, support staff, constituents, coaches and student-athletes.

• Excellent administrative, organizational, time management, computer application, communication and personnel management skills.

• Ability to see information in print and/or electronically.

Minimum Technology Skills Minimum License and Certifications

Desired Qualifications

Desired Qualifications

Posting Detail Information

Salary Range $64,100-$135,700 Job Category Athletics Support Working Hours if Non-Traditional 7:45a - 4:45p, M-F, nights and weekends as needed City position is located in: Auburn State position is located: AL List any hazardous conditions or physical demands required by this position Posting Date 04/15/2024 Closing Date EEO Statement

Auburn University is committed to an inclusive and diverse campus environment. Women, underrepresented groups, individuals with disabilities and veterans are encouraged to apply.

AUBURN UNIVERSITY IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER. It is our policy to provide equal employment opportunities for all individuals without regard to race, sex, religion, color, national origin, age, disability, protected veteran status, genetic information, sexual orientation, gender identity, or any other classification protected by applicable law.

Special Instructions to Applicants Quick Link for Internal Postings https://www.auemployment.com/postings/44798

Documents Needed to Apply

Required Documents

• Resume

• Cover Letter

Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

• Please select how you first became aware of this opportunity. Your response helps us determine how we can more effectively reach our candidates.

• LinkedIn

• AcademicKeys

• The Chronicle of Higher Education

• DiversityJobs

• HigherEdJobs

• HERC (Higher Education Recruitment Consortium)

• Indeed

• RecruitMilitary

• The Tuskegee News

• Professional organization or journal

• Veterans Assistance Services

• Disability Assistance Services

• State Employment Service

• Social Media

• AU Job Bulletin

• Notified by an Auburn employee

• College or university Career Services

• I went to the AU Employment Website directly (www.auemployment.com)

• Other

• Please select the answer that best describes your current employment relationship with Auburn University:

• Current full-time Auburn or AUM employee within probationary period

• Current full-time Auburn or AUM employee outside of probationary period

• Current part-time Auburn or AUM employee

• Not an Auburn or AUM employee