For over a century, Neiman Marcus Group has served the unique needs of our discerning customers by staying true to the principles of our founders: to be the premier omni-channel retailer of luxury and fashion merchandise dedicated to providing superior service and a distinctive shopping experience in our stores and on our websites. Neiman Marcus Group is comprised of the Specialty Retail Stores division, which includes Neiman Marcus and Bergdorf Goodman, and our international brand, mytheresa.com. Our portfolio of brands offers the finest luxury and fashion apparel, accessories, jewelry, beauty, and home dcor. The Company operates more than 40 Neiman Marcus full-line stores in the most affluent markets across the United States, including U.S. gateway cities that draw an international clientele. In addition, we operate 2 Bergdorf Goodman stores in landmark locations on Fifth Avenue in New York City. We also operate more than 40 Last Call by Neiman Marcus off-price stores that cater to a value oriented, yet fashion minded customer. Our upscale eCommerce and direct-to-consumer division includes NeimanMarcus.com, BergdorfGoodman.com Horchow.com, LastCall.com, and CUSP.com. Every day each of our 15,000 NMG associates works towards the goal of enabling our customer to shop any of our brands "anytime, anywhere, and on any device." Whether the merchandise we sell, the customer service we offer, or our investments in technology, everything we do is to enhance the customer experience across all channels and brands.
The Assistant Store Manager, Merchandising is to build sales volume by leading the selling team to provide selling and service that exceeds our customers' expectations. This manager is responsible for the selling team, including the recruitment and selection of selling associates, training, retention, and performance management. This manager strives to achieve the goals of the store as well as the Last Call Division. This role will assist the Store Manager in driving sales and positive plan results through superior customer service, events, promotions, and motivation of the staff. The Assistant Store Manager, Merchandising also acts as Manager on Duty and assists in leading the store's daily operations, as well as contributes to the maintenance of the store through daily recovery.
Lead the selling team to achieve store goals in sales, clientele capture and customer service, among others
Continually re-merchandise product to create impactful, on-trend statements while following Last Call visual presentation direction
Develop a high performing team of associates by teaching, coaching and providing actionable feedback to drive performance
Assess associate performance consistently and objectively
Effectively communicate key information to associates, such as product knowledge, new store promotions, and all company expectations
Deliver flawless execution in weekly promotional signing changes and effectively communicate the current sales promotion to associates
Identify current business trends. Communicate with store manager and merchants regarding merchandise needs and issues
Ensure that merchandise is recovered throughout the day and kept to presentation standards.
Establish and maintain customer relationships by leveraging in store tools of clientele and Sales Associate Email
Performs other duties as required
High School diploma. Bachelor's degree in business or fashion preferred
2 years of retail management experience
1 year of visual merchandising experience
5 years of retail experience preferred
Basic Computer skills
Must be willing to work a flexible schedule based on business need, which will include evenings, weekends and holidays.