Provides exceptional Customer service.
Demonstrates competency and accountability with Store operational standards.
Assists in the preparation and development of the Store Sales Plan, promotional strategies and activities.
Establishes and solidifies Customer relationships.
Leads, coaches and models quality service at every Customer interaction.
Delegates projects to team members to manage.
Maintains Service performance.
Offers and encourages support for Retail events that promote the brand.
Must be eligible for employment under regulatory standards applicable to the position.
The Assistant Head Teller provides legendary Customer Service while supervising the Teller and/ or Platform team.
High School diploma or GED.
1-2 Years of related experience.
Completed or enrolled in the Assistant Head Teller Achieve Program preferred.
Strong organization, interpersonal and communication skills.
Sound judgment in decision making and problem solving.
Ability to multi-task and maintain order on Teller line.
Basic knowledge of Outlook, Word and Excel.
Primarily work in assigned Retail Store. Occasional travel required for Classroom Training, On-the-Job Training and regional meetings.
TD Bank Group