Dollar General Corporation Cookeville , TN 38502
At Dollar General, our customer is at the center of everything we do! We are a fast-moving Fortune 200 publicly-traded company with more than 13,000 stores and 14 distribution centers in 44 states, growing by hundreds of stores each year. We work in an energetic atmosphere that embraces innovation and teamwork. At Dollar General, you can see a clear and fast path to career growth and success. We are committed to attracting talented and motivated people who can advance our mission of "Serving Others." Let's Grow Together!
Under general supervision, lead front-end sales associates in the replenishment of front end impulse fixtures and ensure exceptional service is provided to each customer in absence of the Front-End Lead Sales Associate. Provides support to other managers as requested.
DUTIES and RESPONSIBILITIES:
Lead the work of sales associates serving as cashiers including six to eight active registers.
Operate cash register and flatbed scanner as needed to provide great customer service.
Authorize voids and overrides; count register; make bank deposits.
Assist in maintaining strict cash accountability, key control, and adherence to company security practices and cash control procedures.
Monitor cash levels and make appropriate drawer pulls as directed by the Store Manager.
Monitor cameras for unusual activities (customers and employees), if applicable.
Supply cashiers with change when needed.
Complete all required paperwork and documentation according to guidelines and deadlines as assigned.
Assist in the training of new cashiers;
Cash handling policies and procedures
Proper Scanning technique
Engaging the customer
Cashier selling activity
Asking for additional front end help when lines start to back up
Responsible for the sanitation and execution of the front end cleaning schedule.
Knowledge, Skills and Abilities:
Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
Knowledge of cash handling procedures including cashier accountability and deposit control.
Ability to perform cash register functions.
Knowledge of cash, facility and safety control policies and practices.
Effective interpersonal and oral & written communication skills.
Understanding of safety policies and practices.
Ability to read and follow plan-o-gram and merchandise presentation guidance.
Knowledge of and willingness to comply with company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications.
Ability and willingness to obtain required certifications in food handling.
Work Experience &/or Education:
High school diploma or equivalent.
Six months to one year of retail clerk experience.
Previous lead experience and/or grocery store experience preferred.
Attainment of required local and state food handling certifications, if applicable.
Relocation assistance is not available for this position.
Dollar General Corporation is an equal opportunity employer.