Crescent Hotels and Resorts is The Employer of Choice and Team Crescent is the award-winning management Company with an extremely robust portfolio in North America. With a deep history of hiring and supporting highly accomplished individuals, we operate a very positive and attractive company, which has consistently ranked Crescent Hotels as a front-runner in hotel management. We offer an extremely robust career path, benefits and investment in our associates.
Located in the heart of Baltimore's theater district and just three blocks from the Inner Harbor and Baltimore Convention Center, the Baltimore Complex Crowne Plaza Baltimore
Combined our newly renovated hotels the Radisson and Crowne Plaza consist of a total of 703 rooms and suites with 19,000 square feet of unique function space, seasonal outdoor rooftop pool, Harbor Sports Bar & Grill, Lobby Lounge, Crowne Plaza Market, Crowne Plaza Workstations & Crowne Plaza Studio
JOB OVERVIEW Represent our Baltimore Complex which consist of the Radisson Hotel Baltimore
Downtown Inner Harbor & Crowne Plaza Baltimore
Inner Harbor. Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded at the Baltimore Complex.
REPORTS TO Complex Director of Sales & Marketing
ESSENTIAL JOB FUNCTIONS
1.Move throughout the complex (properties) to conduct site inspections. Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current and potential clients.
2.Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments participation in servicing accounts.
3.Develop and conduct persuasive verbal sales presentations to prospective clients.
4.Travel locally to conduct outside calls, promote the complex (hotels) and review competition.
5.Prepare information for, meet with and entertain clients as deemed appropriate by potential business from that account.
6.Represent complex (hotels) at trade shows. Set up exhibits involving bending, stooping, lifting and reaching overhead.
7.Communicate both verbally and in writing to provide clear direction to staff.
8.Comply with attendance rules and be available to work on a regular basis.
9.Perform any other job-related duties as assigned.
REQUIRED SKILLS AND ABILITIES:
Must have the ability to communicate in English. Self-starting personality with an even disposition.
Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to "pitch-in" and help co- workers with their job duties and be a team player.
Knowledge of a hotel structure and how all departments interact. Ability to effectively communicate with customers in a friendly and positive manner, in order to solicit business, meet client needs and resolve complaints. Ability to move throughout the hotel to conduct site inspections.
Must have association experience
Horseshoe Bay Resort