Associate/Manager - Credit Solutions Delivery Lead

Capital One Mclean , VA 22107

Posted 6 months ago

McLean 1 (19050), United States of America, McLean, Virginia

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Associate/Manager - Credit Solutions Delivery Lead

As a Delivery Lead on the Credit Solutions team in Commercial Banking Underwriting & Portfolio Management, you will be responsible for all phases of project delivery from definition and planning to prioritization and implementation. As part of our multi-year transformation journey, you will be driving strategic projects that focus on transforming the end-to-end credit process and technology to deliver an industry leading experience for clients and associates, as well as supporting critical regulatory response and remediation efforts. Solutions will be simple, scalable, and digital. This role requires strong teamwork, communication, and organization skills needed to drive progress and decisions across various Commercial Bank business lines and teams.

General Responsibilities:

  • Work autonomously on large and small scale projects that have a direct impact on the company.

  • Drive projects based on defined priorities; ensure scope of deliverables, timelines and budget are met; identify risks and issues and mitigate and / or escalate as needed

  • Plan, design, manage and execute project plans to ensure delivery, bringing the ability to quickly put structure in place to manage the work. This activity includes management through feasibility, design, planning and implementation.

  • Ensure status reports are submitted regularly, accurate, appropriately detailed, and visible to all relevant stakeholders. Maintain key project documentation.

  • Display strong consulting and collaboration skills to work with partners to understand business problems and focus on bringing issues to resolution, escalating as necessary to meet timelines. Includes clarifying and defining business needs, requirements and use cases.

  • Proactively Identify and re-mediate risks, issues, and dependencies, escalating where necessary. Leverage problem solving skills to ensure project plans deliver on intent.

  • Demonstrate outstanding communication and partnership skills which are essential for interacting and communicating with key stakeholders across all levels to manage, inform, and influence outcomes

  • Build relationships as an active and engaged member of a team that is working on delivering features to our associates and / or customers

  • Identify ways to improve and streamline business process

  • Demonstrate organizational agility to adapt to changing demands and work in a dynamic environment.

  • Partner with Program Lead to create and deliver progress updates to senior leadership

Basic Qualifications:

  • Bachelor's Degree or Military Experience

  • At least 3 years of Project Management experience

Preferred Qualifications:

  • Masters / MBA degree

  • At least 5 years of Project Management experience

  • Strong communication and collaboration skills

  • PMP, Lean, or Six Sigma certification

  • Experience with Agile product development

  • Strong problem solving and influencing skills

  • Knowledge of Commercial Banking

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.


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Associate/Manager - Credit Solutions Delivery Lead

Capital One