To be part of our organization, every employee should understand and share in the YNHHS Vision, support our
Mission, and live our Values. These values-integrity, patient-centered, respect, accountability, and compassion -
must guide what we do, as individuals and professionals, every day.
Coordinates evaluation for patients referred for advanced cardiac therapies
Organizes and enters data submitted by referring physicians prior to patient's initial appointment.
Identifies gaps in information and takes appropriate action e.g. call to request further info., reschedule
the appointment) as observed by clinical staff.
Establishes working relationship with the transplant and VAD coordinators to address the efficient work
up and management of patients.
Obtains results of requested studies from referring healthcare providers.
Using the transplant and VAD protocols, schedule studies that must be done at Y-NHH.
Results must be received in a timely fashion and the program assistant must remain sensitive to the
personnel and agencies involved, as well as assure the information is correct.
Refers specific information to the transplant and VAD coordinators
Maintains Transplant Waiting List to ensure accuracy of patient information.
Identifies problematic issues and refers them to the transplant coordinator.
Responsible for organization of weekly team meeting.
Interfaces with other hospital departments/ personnel to ensure pertinent documentation has been
communicated to appropriate departments.
Works closely with the staff and the Histocompatibility Lab requiring documentation of blood types ,
date of blood samples for the lab and information for listing patients on the national registry.
Develops results oriented working relationship with staff members in other departments of the hospital ,
as well as agencies and companies outside YNHH.
Provides administrative support to the transplant and VAD coordinators as needed to ensure timely
communication of patient related information to both internal and external departments.
Coordinates the scheduling of diagnostic studies for transplant and VAD patients.
EDUCATION (number of years and type required to perform the position duties):
Associates Degree in Allied Healthcare or related field preferred.
EXPERIENCE (number of years and type required to meet an acceptable level of performance):
Two (2) years of related clinical experience or equivalent combination of education and experience ., Special Skills
Demonstrated, excellent organizational skills. Ability to handle multiple on-going tasks. Database management
skills preferred. Must be able to handle interactions with all levels of staff , patients and families.
ACCOUNTABILITY (how this position is held accountable for such as goals achievement, budget adherence, or
other areas of accountability):
Ensures accuracy of patient information. Maintains effective communication with transplant and VAD coordinator
team to optimize patient evaluation.
COMPLEXITY (describe planning, problem solving, decision making, creative activity, or other special factors
inherent in the responsibilities of this position):
In personal and job-related decisions and actions, consistently demonstrates the values of integrity (doing the right
thing), patient-centered (putting patients and families first), respect (valuing all people and embracing all differences),
accountability (being responsible and taking action), and compassion (being empathetic).
Coordinates the evaluation process for new patients referred for transplant or VAD evaluation. Organizes the
scheduling of required tests, tracks and collates the results.
SPECIAL WORKING CONDITIONS AND PHYSICAL DEMAND:
No special conditions.
Yale-New Haven Health