Associate Telephonic Client Manager
Dayton , OH 45401
Posted 3 weeks ago
LexisNexis Legal & Professional (www.lexisnexis.com) is a leading global provider of content and technology solutions that enable professionals in legal, corporate, tax, government, academic and non-profit organizations to make informed decisions and achieve better business outcomes. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis" and Nexis" services.
Today, LexisNexis Legal & Professional harnesses leading-edge technology and world-class content, to help professionals work in faster, easier and more effective ways. Through close collaboration with its customers, the company ensures organizations can leverage its solutions to reduce risk, improve productivity, increase profitability and grow their business. Part of RELX Group plc, LexisNexis Legal & Professional serves customers in more than 100 countries with 10,000 employees worldwide.
Job Discipline Description Builds and maintains effective long-term relationships and a high level of satisfaction with key senior-level decision makers and influencers at an assigned group of customer accounts that may include major strategic customers within a geographic or industry focus | Identifies, develops and typically closes new sales opportunities | Creates demand for the organization's products and services by raising their profile with customers | Achieves revenue targets by increasing revenue spend per account | May conduct regular status and strategy meetings with the customer's senior management to understand their needs and link them to the organization's product/service strategies | Responsibilities are within the Account/Relationship Management Function as it relates specifically to telesales General Profile: Performs routine assignments in the entry level to a professional job progression Requires a college or university degree or the equivalent work experience that provides exposure to fundamental theories, principles and concepts Receives instruction, guidance and direction from others Recommended Skills:
Requires conceptual knowledge of theories, practices and procedures within a job discipline Business Expertise: Applies general knowledge of business developed through education or past experience Leadership:
No supervisory responsibilities; accountable for own contribution Problem Solving: Solves routine problems using existing procedures and standard practices Impact: Works within standardized procedures and practices to achieve objectives and meet deadlines Interpersonal Skills:
Exchanges straightforward information, asks questions and checks for understanding
LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact 1.877.734.1938 or email@example.com.