Public School Of North Carolina Charlotte , NC 28201
Posted 3 weeks ago
General Definition of Work
The technology associate, under general supervision, performs a variety of technical duties related to the implementation and operation of technology assisted instruction. Assists students, teachers, staff, and parents in the operation of technology.
Qualifications
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Salary/Status
Pay Grade 4/Full-time, 10 months
Reports To
Principal
Place of Work
The normal place of work is on the premises used by Charlotte-Mecklenburg Schools. Charlotte- Mecklenburg Schools reserves the right to require you to work at such other place(s) as it may reasonably require from time to time.
Essential Functions
Adhere to all state, federal, and local laws, policies, and procedures
Assist staff with submitting helpdesk tickets and follows up as needed
Provide basic technical support to existing school computers, tablets, network, AV equipment, student and staff devices, and printers/copiers
Issue, distribute, manage, verify, and collect student devices each school year
Work with teachers and technology staff in the selection of resources that are compatible with the school technology infrastructure
Assist with the implementation of computer assisted instructional programs
Monitor and assist students in the use of the computer; instruct students and teachers on the use of the computer; instruct parents on the use of educational computers; assist students through drill, study and research activities
Assist teachers with the presentation of learning materials and instructional activities
Adhere to and communicates copyright as well as other laws and guidelines pertaining to the distribution and ethical use of all resources
Inspect computer equipment regularly; perform minor repairs on equipment if needed; arrange for major repairs on equipment
Facilitate school participation in technology programs and activities
Collaborate with the school library media coordinator to provide leadership in the school's use of instructional technology resources to enhance learning
Act as the point of contact for communications between Technology Services and the school
Enforce the Internet Acceptable Use Policy, Photo and Video Release Form, and Student Technology Agreement for staff and students
Share and distribute the CMS Student Technology Agreement each school year. Collect acknowledgements from students and parents
Assess and issue technology fees to applicable students and document parent communication of each fee generated. Share technology fee waiver process with any student or parent that requests it
Review, update, and maintain accurate device inventory
Prepare damaged technology for transfer to the repair depot and receive fixed technology back to the school site
Prepare aging, unsupported, and damaged school or classroom technology for surplus pickup
Attend professional development, professional learning communities, and other meetings
Perform related duties as assigned
Knowledge, Skills, Abilities
Knowledge and understanding of the principles, practices, and procedures of public-school system policies and technology programs
Knowledge of federal, state, and local regulatory requirements applicable to school system technology
Knowledge of effective teaching, assessment, and best practices for inspired learning
Ability to organize, prioritize, and carry out duties efficiently and within established timeframes
Ability to maintain professional and emotional control under stress
Ability to reflect appropriate response to situations, while maintaining a professional and personal demeanor
Ability to learn and use specialized tools, equipment or software related to business needs
Ability to communicate effectively
Ability to reason, make judgments, and maintain effective working relationships
Ability to employ positive communication skills in all settings/mediums
Ability to problem-solve utilizing sound judgment
Ability to maintain confidentiality regarding school system business
Ability to analyze and interpret data to make data-driven decisions
Ability to take initiative, work independently, and exercise sound judgement
Ability to troubleshoot technology-related problems
Education and Experience
OR
Special Requirements
Possess and maintain a valid driver's license or ability to provide own transportation.
Travel to school district buildings and professional meetings
Public School Of North Carolina