Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Associate Technical Specialist

Expired Job

Spectrum San Antonio , TX 78245

Posted 5 months ago

JOB SUMMARY

Responsible for conducting diagnostic procedures to isolate equipment malfunctions and verify the cause(s) of the problem, assess the severity of malfunctions and determine corrective action required to restore the system to operation.

MAJOR DUTIES AND RESPONSIBILITIES

  • Actively and consistently support all efforts to simplify and enhance the customer experience

  • Troubleshoot and repair equipment

  • Verify the integrity of accessories and clean the equipment

  • Configure equipment to customer specifications

  • Install RAM, hard drives, video cards, CD-ROMs, and other peripherals

  • Keep the tracking and inventory databases up-to-date

  • Set, configure, and troubleshoot PCs/laptops and printers in a LAN environment

  • Analyze, test and evaluate new products

  • Maintain library of current BIOS, drivers and patches for supported equipment

  • Support remote access for laptop users and maintain call tracking and inventory databases

REQUIRED QUALIFICATIONS (Skills/Abilities and Knowledge)

  • Ability to read, write, speak and understand English

  • Proficient in using Microsoft Office Applications (Outlook, Word, Excel, PowerPoint)

  • Skilled in installing, repairing and troubleshooting computer hardware and peripherals

  • Experienced at repairing computer hardware including Windows-based PCs and Macintosh Apple platforms

  • Proficient in working with users remotely

  • Good communication skills to relate with end user, team members and support workers

  • Able to ensure that all requests from user are logged and right procedures are followed

  • Manage time and priorities effectively

  • Ability to work without supervision

  • Committed to learn and relate technical concepts

  • Able to lift up to 50 lbs

Education

  • BA/BS in Information Technology, Computer Science, or related field or equivalent work experience

Related Work Experience

  • 1 to 2 years Computer Technician Service experience w/ desktop and networking applications

WORKING CONDITIONS

  • Office environment

Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability

The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.

FCC Unit: 13527 - Central Texas Business Unit: Customer Operations


upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Oracle Technical Senior Associate

Pwc

Posted 2 days ago

VIEW JOBS 1/15/2019 12:00:00 AM 2019-04-15T00:00 A career within Oracle Consulting services, will provide you with the opportunity to help organisations use enterprise technology to achieve their digital technology goals and capitalise on business opportunities. We help our clients implement and effectively use Oracle offerings to solve their business problems and fuel success in the areas of finance, operations, human capital, customer, and governance, risk and compliance. Responsibilities As a Senior Associate, you'll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to: * Proactively assist in the management of several clients, while reporting to Managers and above * Train and lead staff * Establish effective working relationships directly with clients * Contribute to the development of your own and team's technical acumen * Keep up to date with local and national business and economic issues * Be actively involved in business development activities to help identify and research opportunities on new/existing clients * Continue to develop internal relationships and your PwC brand Preferred skills Demonstrates proven thorough knowledge and success serving as a team member who understands various Oracle application-based solutions and contributes as a technical team member in consulting, designing, and implementing those solutions, including the following: * Technical components to an implementation (e.g. Architecture, Infrastructure, Middleware and Application Development); * Implementation and support of Oracle packaged solutions, including but not limited to: Fusion, EBS, PeopleSoft, CC&B, Siebel and Hyperion. Demonstrates proven thorough knowledge of, and success as both an individual contributor and team member with, identifying and addressing client needs by actively participating in client discussions and meetings, communicating a broad range of Firm services, and managing engagements, including preparing concise, accurate documents. Demonstrates a thorough level of knowledge about the common issues facing PwC's clients of all Industries and Sectors and maintaining project economics while maintaining flexibility for unanticipated issues. Demonstrates proven thorough abilities and success as a team member understanding various Oracle application-based solutions, especially in one or more of the technical components to an implementation, including (but not limited to) Architecture, Infrastructure, Middleware and Application Development, and the following other areas: * Contributing as a technical team member in consulting, designing, and implementing those solutions; * Designing, implementing and supporting business processes in an Oracle environment; * Designing, building, testing and deploying various Oracle solutions; * Identifying and addressing client needs: building solid relationships with clients; * Developing an awareness of Firm services; * Communicating with the client in an organized and knowledgeable manner; * Delivering clear requests for information; * Demonstrating flexibility in prioritizing and completing tasks; * Communicating potential conflicts to a supervisor. Demonstrates proven thorough level of abilities and/or a proven record of success as a team member by understanding personal and team roles, contributing to a positive working environment , proactively seeking guidance, clarification and feedback, and providing guidance, clarification and feedback to less-experienced staff. Minimum years experience required 3 years All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer. For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance. Pwc San Antonio TX

Associate Technical Specialist

Expired Job

Spectrum