Rimini Street, Inc. (NASDAQ: RMNI) is a global provider of enterprise software support products and services, and the leading third-party support provider for Oracle and SAP software products. The Company was founded to disrupt and redefine the enterprise software support market by developing innovative new products and services, providing ultra-responsive service and delivering outstanding value to clients.
We actively seek an Associate Systems Engineer, PeopleSoft resident. This is a remote role that can be based anywhere in the US.
Rimini Street views all of our employees as partners, and is committed to providing an exciting, participatory and team oriented work environment. In addition to our very competitive compensation packages, be prepared for challenging professional growth and fun along the way in our work hard, play hard corporate environment.
The Associate Systems Engineer, PeopleSoft, maintains PeopleSoft environments by monitoring system performance and troubleshooting, identifying, and resolving or escalating environment issues.
Essential Duties & Responsibilities
Ensure PeopleSoft system stability by working with Agile teams (PeopleSoft developers, testers, and business analysts) as well as clients
Maintain PeopleSoft system and Rimini Street Automation Framework (AFW) Tools performance by performing system monitoring and analysis, troubleshooting environment and AFW tools issues, and escalating issues as needed
Assist in in the installation and implementation of AFW tools, as well as other relevant software, to PeopleSoft environments
Assist Agile teams by designing and implementing new and improved issue reporting tools and conducting training programs and providing orientation and support for the AFW tools
Assist Agile teams in accessing PeopleSoft environments as required
Assist PeopleSoft delivery team by running AFW tools to package updates for delivery as needed
Liaison between Agile teams and the Environments Team for resolving PeopleSoft environment issues
Assist in maintaining PeopleSoft client environment documentation
Monitor access information and security requirements
Manage and maintain client security tokens as needed
Updates job knowledge by participating in educational opportunities and reading professional publications
Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
US Citizenship or Green Card Holder is required
Proficient in use of personal computer, including Windows Explorer, Internet, MS Word and Excel
Knowledge of PeopleSoft Software is a plus
Professional demeanor and attitude
Strong written and verbal skills
Effective organizational and time management skills
Excellent trouble-shooting skills and tenacity in problem solving
Ability to identify and recommend effective solutions to problems
Self-starter that is interested in tackling new challenges and continually expending his/her skillset
Ability to think critically and make clear and well-reasoned decisions
Sense of passion about the role, the company and the potential for tremendous growth
Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, and the leading third-party support provider for Oracle and SAP software products. The company has redefined enterprise software support services since 2005 with an innovative, award-winning program that enables licensees of IBM, Microsoft, Oracle, SAP and other enterprise software vendors to save up to 90 percent on total support costs. Clients can remain on their current software release without any required upgrades for a minimum of 15 years. Over 1,330 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries currently rely on Rimini Street as their trusted, third-party support provider.
The company is widely recognized by clients, leading industry analysts (including Gartner, Forrester, Constellation Research and Nucleus), and financial analysts as the leader in a large, fast growing market with tremendous upside and an extremely strong value proposition that resonates with CIOs and CFOs. With tight IT budgets and flat global economic growth, IT and procurement professionals are actively looking for proven methods to cut costs while improving service. Rimini Street enables organizations to free up budget for strategic business initiatives by delivering savings of up to 90 percent on total maintenance and support costs.
Be Treated Like the Best
Rimini Street hires only the best and provides the compensation, bonus and benefit programs appropriate for proven top-performing professionals. We want our employees to have an opportunity to share in the financial success that results from our dedication to service excellence, high-quality deliverables and an unparalleled client experience
No bureaucracy, thousand-page rule books or politics just everyone working together to build a great company through service excellence and client success
Work hard, play hard environment Rimini Street is a group of hard-working professionals who are passionate about achieving success, but we also enjoy opportunities to meet up at fun company events
We are also passionate about giving back to our communities around the world, with plenty of opportunities for volunteering and charity through the Rimini Street Foundation
All Rimini Street professionals are encouraged to grow and learn new skills
Accelerating Company Growth
Recent Industry Recognition
Listed as a 2017 Top Workplace in the Bay Area by the Bay Area News Group
Named an Inc. 5000 company for the seventh consecutive year, and recognized as one of America's fastest-growing private companies with three-year revenue growth of 172%
Honored with 11 Stevie Awards in 2017, including 5 awards for delivering excellence in customer service
Received 7 Golden Bridge awards including Technology Company of the Year
To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com
Rimini Street is committed to creating a diverse environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability and protected veterans status or any other characteristic protected by law.
Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.