Associate Systems Engineer

Foster Farms has been serving families since 1939. Since the founding days, Foster Farms has always been committed to providing consumers with the highest-quality, best-tasting poultry products available. Our commitment to excellence, honesty, quality, service, and our valued TEAM Members will shine through in everything we do.

Foster Farms is always looking for talented individuals to join the Foster Farms TEAM. We offer the experience of a large organization, however, we operate like a family business. More than half of our job openings are filled by internal promotion, and we encourage TEAM Members to gain a variety of experiences across different functional groups

Pay Range: $32.00 to $41.00 per hour.

The Associate System Engineer (ASE) will work closely with IT staff to provide effective and efficient business solutions in the assigned Infrastructure Functions. This position will monitor and analyze assigned Infrastructure Solutions to determine the efficiency and effectiveness of the Foster Farms Infrastructure environment. This requires a limited degree of creativity and latitude.

PROBLEM ANALYSIS/RESOLUTION:

This position has apprentice level authority, without approval, to take the necessary steps to resolve system outages within the assigned Infrastructure Functions environment(s) in a timely fashion. This could include arranging support from vendors, working in conjunction with other IT staff or escalating to IT management as appropriate. Ensure assigned Infrastructure Functions are efficient, effective, and secure. For assigned functions and solutions this position will be responsible for monitoring and tracking the utilization/growth of production/test environments and ensuring appropriate controls/ security is in effect to protect Foster Farms from adverse situations or catastrophe (ensure established system backup/recovery and disaster recovery systems are in place and functioning properly). This role will also document and share system fixes with fellow support staff.

TECHNICAL TASKS:

The ASE will, with little direction, analyze and resolve low impact problems and issues which occur in assigned Infrastructure Solutions. In addition, the ASE will create instructions regarding how to perform aspects of the job. The ASE will develop and maintain an apprentice level of understanding of the design and program functions included in systems configurations while continuing to develop a broader and deeper understanding of such. Maintain/enhance Service Level Agreements (SLA's) for assigned Infrastructure Functions. Monitor all systems/solutions for compliance with these SLA's. Monitor compliance with established policies and procedures.

PROJECT MANAGEMENT:

Performs the technical activities associated with low to moderately complex initiatives, as directed. Ensures detailed task plans are consistently utilized, in conjunction with the Foster Farms Systems Development Methodology, for all assigned projects to insure their accurate and timely completion. Routinely communicates status of activities to project managers and IT management.

INTERACTION /COMMUNICATION:

The ASE will effectively communicate technical information with IT management and staff. This role also will develop strong working relationships with peers, vendors, and IT staff through interpersonal communication.

LEADERSHIP:

Present a positive, optimistic, and upbeat image working to build up the IT Team in support of the overall Foster Farms Team. Consistently have the company's best interest as the primary objective. Inspire respect and trust while building and maintaining partnership relationships with other members of the IT Team and business. The ASE will assist in developing skills of less experience IT staff/partners through effective technical discussions.

ADDITIONAL FUNCTIONS:

As assigned by the IT Infrastructure Manager

• BS or master's degree in Information Systems, Computer Science or related field and 1-2 years of relevant experience in IT or Networking roles.

• Understanding of networking and infrastructure technologies and concepts

• Must be goal and results oriented with strong problem-solving skills and sound judgment

• Must be able to effectively communicate with customers, engineers, and other analysts

• Must be willing and able to constantly learn and improve skills

• Must possess solid decision making and critical thinking skills with the capability to envision creative solutions from low to moderately complex business/infrastructure process/system issues.

• Demonstrated ability to teach/educate self in the infrastructure arena, both within assigned functions and outside of assigned functions

• Must be goal and results oriented and have strong problem-solving skills, sound judgment, critical thinking, and decision-making ability

• Ability to travel on occasion and work from home for on-call services

• Good interpersonal and communications skills with the ability to communicate effectively with management, staff, and team members, both written and verbal

• Ability to see IT as business-driven, rather than technology-driven

• Ability to travel and work from home to provide 24 x 7 support during scheduled on-call periods

• Strong service orientation with a desire to help others

• Possess the ability to move up within the organization

PREFERRED REQUIREMENTS:

• IT experience working in a manufacturing organization for a $1+ billion organization

• Experience supporting Enterprise Infrastructure Services

• Exposure to administration of Networking, enterprise storage, backup/recovery, disaster recovery solutions

• Prefer experience with Network automation and monitoring tools

• Exposure to scripting languages such as PowerShell and Python

• Experience with virtualization technologies

• Industry certification(s) to include: CCNA, Networking+

PHYSICAL REQUIREMENTS:

• Must have reliable transportation

• Must be able to travel overnight occasionally

• Must be able to have consistent attendance in assigned office

• Must be able to sit for long periods of time

• Must be able to drive to various company and vendor locations

• Must be able to work on the computer for long periods of time

• Must be able to deal with periodic high stress situations

• Must be able to stay calm and focused when dealing with difficult personnel issues

All your information will be kept confidential according to EEO guidelines.

Foster Farms is an Equal Opportunity Employer - Minorities, Females, Veterans and individuals with disabilities are encouraged to apply.

Foster Farms participates in E-Verify during the hire process at all locations for all new TEAM Members.