Associate Store Manager - Pottery Barn Kids

Williams-Sonoma, Inc. Oak Brook , IL 60523

Posted 2 months ago

Requisition Number: PK-16124

Area of Interest: Retail

Organization: Retail

Brand/Division: Pottery Barn Kids

Position Type: Full-time

JOB DESCRIPTION

Job Purpose:
In partnership with the General Manager, promote a sales culture to build productivity. Develop associates for future growth through hiring and developing great people. Provide leadership to achieve or exceed budgeted sales, payroll and controllable expense goals. Effectively manage store operations, maintain appropriate inventory levels and visual merchandising standards. Ensure all internal and external customers receive exemplary customer service and receive a positive store/brand experience. Ensure sales associates build relationships with customers.

Responsibilities include but are not limited to:

  • In partnership with the General Manger, ensure store meets or exceeds sales and contest goals. Meet payroll goals based on current trends.

  • Prioritize, plan and adjust schedules and daily agendas to meet business goals. Hold team accountable to achieving goals.

  • In partnership with the General Manager, recruit, interview, and select qualified candidates to build a talent pipeline to achieve current and future business goals.

  • Train and motivate all associates through on-going programs in sales, customer service and product knowledge.

  • Develop associates to assume increased levels of responsibility.

  • Assess performance and provide on-going feedback; Complete and deliver performance appraisals and development plans.

  • Ensure team provides an exceptional customer experience in the store to achieve World Class Service standards.

  • Maintain presence through effective floor management and ensure staff coverage in all areas of the store.

  • Maintain a safe work environment and ensure ongoing safety training and awareness.

  • In partnership with the General Manager, manage store-operating procedures i.e., inventory levels and cash control to minimize store losses.

  • Responsible for ensuring the store meets company guidelines in opening and closing.

  • In partnership with the General Manager, monitor company assets through accurate inventory procedures.

  • Ensure store standards are met and maintained, i.e., visuals, cleanliness, signage, safety, etc.

  • Exemplify and ensure associates comply with all Company policies and procedures.

  • Create and maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy.

  • Monitor assets through accurate inventory management procedures.

REQUIREMENTS AND QUALIFICATIONS

  • 2-3 years management experience. Specialty retail preferred.

  • Ability to manage staff to meet and exceed sales and payroll goals.

  • Ability to identify top talent and train/develop/retain great people.

  • Ability to think through complex issues and allocate time to execute multiple tasks and changing priorities.

  • Effective communication, organization and leadership skills.

  • Ability to motivate and influence others through actions and examples.

  • Ability to achieve results both independently and through others by fostering a spirit of teamwork and cooperation.

  • Ability to be mobile on the sales floor for extended periods of time.

  • Availability to work closing shift a minimum of three times per week, minimum of three Saturdays per month and two Sundays per month, annual inventory and entire holiday season (November and December).

  • Ability to lift and mobilize medium to large items, up to 75 lb., while utilizing appropriate equipment and safety techniques.

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of home furnishings in the United States, Canada and Australia. Our brands are among the best known and most respected in the industry. We successfully market them through all three major channels - retail stores, catalogs, and the Internet.

Williams-Sonoma Inc. is an Equal Opportunity Employer.

This position is not eligible for visa sponsorship or relocation.

Williams-Sonoma, Inc. is an Equal Opportunity Employer.

Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

Nearest Major Market: Chicago

Job Segment: Retail Manager, Retail Operations, Store Manager, Merchandising, Retail


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Assistant Store Manager

TMX Finance Family Of Companies

Posted 6 days ago

VIEW JOBS 8/15/2019 12:00:00 AM 2019-11-13T00:00 > Job Description Assistant Store Manager Oak Lawn, Illinois As an Assistant Store Manager ("ASM"), you will use your customer service and leadership experience to help coach and development our Customer Service Representatives while developing your own supervisory skills. You will play a key role in helping your team produce results while in a fast-paced, dynamic environment and we will help you reach the next level in your career by providing an ongoing comprehensive training and development program that will allow you to truly shine. Essential Duties and Responsibilities Provide an exceptional customer experience throughout the full cycle of the loan or pawn process by educating consumers and making recommendations based on their financial needs. Assist in customer account management by accepting payments, monitoring and managing customer appointments. Work to meet company set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, participating in and hosting in-store and community events. Develop customer relationships to build new business, maintain store profitability, and further brand loyalty and recognition. Provide support, coaching, and development to Customer Service Representatives in order to improve the team's potential. Maintain customer information in the Point of Sale system with accuracy and integrity. Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Utilize personal vehicle to complete bank deposits and other Company business throughout the work day. Work efficiently in a rapidly-changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Utilize strong interpersonal skills to communication and interact with customers and team members at all levels. Ability to maintain a full-time work schedule with regular in-person attendance, including limited Saturday hours, is required for this position. A full-time work schedule for this position includes, at a minimum, 40-hours per week. D92, R30, Oak Lawn IL-2-TM-16745, 16745, AMG16745-New Assist Store Mgr Hourly Job Requirements Minimum Qualifications * High School Diploma or equivalent required * 3+ months of experience and proven success in a key holder, supervisory, or leadership role * Excellent verbal and written communication skills * Ability to work phone, Point of Sale, Microsoft Office, and other systems * Valid driver's license, auto insurance, and personal vehicle to use throughout the work day (mileage compensated) * Must be at least 19 years of age * Ability to successfully pass a criminal background check required, including motor vehicle report, and other background checks as required, (certain state and local applicant exemptions may apply) * Physical demands for this position frequently include: the ability to remain in a stationary position, move about freely inside and outside of the store, and the operation of mechanical controls, such as a keyboard. Preferred Qualifications * Associate's Degree or higher * Experience in retail, sales, or financial industry * Bilingual English/Spanish is a plus and may be required for certain locations Learn More About Us The TMX Finance® Family of Companies ("the Company") is one of the largest consumer specialty finance organizations in the United States. With companies that include TitleMax®, TitleBucks®, and InstaLoan®, the Company provides a diversified product offering. These companies are represented nationwide and their growth has launched a wealth of career opportunities in both our stores and at our corporate offices. If you are looking for a dynamic career with significant earning potential and advancement opportunities, you've come to the right place. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. All TMX Finance® Family of Companies Are Equal Opportunity Employers. TMX Finance Family Of Companies Oak Brook IL

Associate Store Manager - Pottery Barn Kids

Williams-Sonoma, Inc.