Want more than just a job? Join Forever 21's Retail Operations Team and showcase your fashion retail skills while working with our exceptional retail staff!
Position: Associate, Store
Department: Remote - Store Operations
Reports to: Store Manager
FLSA Classification: Non-Exempt
Direct Reports: No
Location: 602 Briarwood Circle, D101A, Ann Arbor, MI 48108
The Store Associate will be responsible for assisting customers with product location, selection, availability, pricing, returns and sales items. The Associate will also assist in setting up displays, stocking shelves, cashiering and opening/ closing store.
Ensure great customer service by assisting in location, availability and selection of merchandise
Maintain store selling floor, fitting rooms, visual displays, presentation and conditions
Assist in daily store recovery, before, during or after store opening hours
Promote current sales and promotions to customers, including pricing of merchandise
Adhere to company policies, procedures, and loss prevention practices
Complete sales transactions and maintain proper accountability at registers
Process merchandise returns and exchanges courteously and under company guidelines
Support all management, visuals, and sales team at all times