Acxiom Corporation Conway , AR 72034
The Associate Solution Architect is responsible for estimating, crafting, implementing and managing change to custom client solutions. You will work with external Acxiom clients to gather and translate customer requirements into solutions, through architecture and design artifacts, and provide technical leadership to the project or account team, ensuring both the client's and Acxiom's overall business strategy and technical vision are incorporated into the solution. You will provide client support that requires a focus on consulting for proposed changes, process improvements, issue resolution, research of client data inquiries, and working closely with internal and external associates.
What you'll do:
Work closely with client to collect requirements, perform scoping & estimation for new client implementations and handle change requests
Identify client's business needs and engage in most efficient solution method for changes/solutions
Provide direction with technical and business partner requirements and overall project plan as it relates to the solution. Provide input into risk mitigation assessment and ensure data solution design fulfills functional and technical requirements and can consistently meet progress against service level agreements (SLAs).
Transform customer requirements information into logical process flows, considering cost, portability, compatibility, and usability as well as Acxiom corporate initiatives
Build detailed design specifications from high level design and business requirements to include: Data Ingestion, Hygiene and Recognition, data models and mapping, data aggregations, data mart integration with 3rd-party tools, reports, outputs, and custom process design
Set expectations with account teams and clients on expected service levels and support
Perform impact analysis to evaluate impact of changes to existing system
Accountable for the accuracy, process, integrity, quality, and stewardship of client solution architecture
Educate internal Acxiom associates and external clients on the solution, tech stack, capabilities, constraints, support levels, and services
Provide technical leadership to the account team ensuring we have strong account management procedures to meet client expectations and ensure the quality of the services we deliver
Partner with the customer to understand, maintain, and improve solution roadmap and have a deep understanding of the business value we provide our customers
Responsible for having end to end knowledge of the solution
Owns and leads the improvement process
Do you have?
4-year college degree in related field of study or equivalent work experience
3 or more years' experience in technical roles, including experience designing solutions as an architect, developer or similar role
Ability to collaborate with mid to high-level client partners and communicate effectively. Ability to adjust communication and presentation styles based on different audiences
Ability to take detailed, highly technical concepts and present in a high-level non-technical fashion. Capable of effectively communicating the business benefits of the solution
Ability to exhibit and demonstrate leadership within a given project and provide technical leadership to the team
Experience with Oracle SQL
Solution design experience
Strong written interpersonal skills
What sets you apart:
Experience with data modeling, data warehousing and data mart ETL
Extensive experience with database development tools (Oracle, Toad), ETL and integration technologies
Domain expert in developing large scale systems
Experience working in controlled development, testing and production environments
Familiarity with development toolkits & source repositories (GitHub), SQL interpreters (TOAD), etc.
Excellent problem-solving and quantitative skills
Aptitude for debugging problems in complex, unfamiliar code
Core Acxiom product knowledge (i.e. Data Hygiene and Recognition)
ASC or MDE product knowledge
We believe in building an awesome workplace where associates feel engaged and want to come to work every single day. It's important to Acxiom that we invest in our culture and promote a healthy work-life balance, even when our associates are at work.
As a part of our team, you will join a fast-moving, dynamic, "get stuff done" culture where we prioritize progress over perfection and empower our people to do their jobs. You will always be guided to do what's right, legally and morally for our customers. At Acxiom, we believe in exceptionalism. We don't aspire to be mediocre, good, nor even phenomenal we intend to be the absolute best in everything we do.
Primary Location City/State:
Additional Locations (if applicable):
Acxiom is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, disability, sexual orientation, gender identity, genetics or other protected status.