Chewy Boston , MA 02298
Posted 4 days ago
Our Opportunity:
Chewy is growing! We are looking for- an Associate Site Merchandising Manager to join our team, based in Boston/Plantation/Bellevue. This is an exciting opportunity to help shape the shopping experience for Chewy customers across some of the highest traffic pages onsite. As a member of our team, you'll be responsible for authoring content to the site, developing and driving content playbooks that unlock our work at scale and support us to deliver a consistent, high quality onsite customer experience, and you'll use data analysis and reporting to share content performance and guide standard methodologies for content placement. To be successful in this role, you are a self-starter, critical thinker, organized, meticulous and have a talent for critiquing onsite content and customer experience. Does this sound like you? If so, we would love to hear from you!
What You'll Do:
Lead and author content to the Chewy.com site
Develop and implement content playbooks for onsite promotions and events
Drive a high quality bar for the onsite customer experience through weekly site inspection and quality assurance
Use data management, analytics, and reporting to share weekly site performance and inform content standard methodologies
What You'll Need:
College degree in business-related field
2-4 years work experience, with 1+ years in ecommerce
Strong written and verbal communication skills
Ability to work effectively cross-functionally
Demonstrate a data-driven approach to problem solving and prioritization
Bonus (if applicable):
Experience collaborating with Creative teams to develop onsite content
Experience in e-commerce back-end operations and Google Analytics
Familiarity with SQL and advanced Excel capabilities
Chewy