Looking for a career with purpose, aligned values, and work/life balance? Advisor Custody & Trading (ACT) is the industry leader in providing custodial, trading, technology and practice management to independent advisory firms. The ACT service teams add value to IA firms across the country by providing exceptional customer service and operational support.
What is an Investment Advisor (IA)? An advisor or firm engaged in the investment advisory business and registered either with the Securities and Exchange Commission (SEC) or state securities authorities.
What you're good at
Excellent operational and organizational skills with the ability to manage complex work, be self-directed, and quickly develop a full understanding of our business
Strong interpersonal, verbal, and written communication
Team orientation, enthusiasm, professionalism and strong work ethic with high level of integrity and ethics
Minimum 2 years requisite experience, with emphasis on customer service preferred (internships and collegiate activities will be considered)
Bachelor's degree or equivalent work experience
"Schwab is a collaborative, teamwork environment that I truly treasure. When we start with teamwork, anything is possible." Elizabeth Chu, Relationship Specialist, Advisor Custody & Trading
What you have
Our Associate Relationship Specialists build trust and inspire confidence through exceptional service, one connection at a time. In ACT, you're joining a team of client relationship professionals with a passion for finance in a fast-paced, inbound service center environment. Additionally, you will:
Complete a 9-week training course that will prepare you for success in Advisor Services
Practice active listening, open ended dialogue, and rapport building to gain a thorough understanding of Advisors' needs and create long lasting relationships
Assist with client issues related to investments, tax reporting, transfers, and other account information
Collaborate with internal partners to ensure timely and accurate delivery of information
What our Advisor clients say: "Schwab is constantly surveying, constantly talking with firms like ours to understand where we see the future of our business, so they can help lead us there. This is unusual. A custodian, generally speaking, will follow. Schwab leads." Ralph D. Sinsheimer, The Solaris Group, New York, New York
This role is a Monday through Friday position located in the Schwab office at 9800 Schwab Way, Lone Tree, CO 80124.
Comprehensive Compensation and Benefits package.
Financial Health: 401k Match, Employee Stock Purchase Plan, Employee Discounts, Personalized advice, Brokerage discounts.
Work/Life Balance: Sabbatical, Paid Parental Leave, New Mothers returning to work Program, Tuition Reimbursement Programs, Time off to volunteer, Employee Matching Gifts Program.
Everyday Wellness: Health and Lifestyle Wellness Rewards, Onsite Fitness Classes, Healthy Food Choices, Wellness Champions.
Inclusion: Employee Resource Groups, Commitment to diversity, Strategic partnerships.
Not just a job, but a career, with an opportunity to do the best work of your life.
Charles Schwab Corporation