Associate Relations Specialist

National Vision Duluth , GA 30198

Posted 6 months ago

  • Bachelor's degree in Human Resources or related field; or equivalent work experience.

  • 5+ years of Human Resources experience.

  • 3+ years of Employee Relations experience.

  • Experience with applying a wide variety of HR law.

  • Microsoft Office: Word, Excel, PowerPoint

  • Knowledge of Case Management software, HR Equity preferred.

  • PHR/SPHR preferred.

  • Experience with HRIS systems preferred.

  • Ability to analyze facts, exercise sound judgment, and make decisions in a manner consistent with the essential job functions.

  • Excellent verbal and written communication skills; ability to prepare written reports, correspondences, and presentation to leadership.

  • Ability to maintain confidentiality and appropriately handle sensitive information with tact and discretion.

What are the benefits?

National Vision offers a competitive benefits package including Health and Dental Insurance, 401k with company match, Flex Spending Account, Short Term and Long Term Disability Insurance, Life Insurance, Paid Personal Time Off, and much more. Please see our website to learn more.

At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.

National Vision, Inc. (NVI) is one of the largest optical retailers in the United States. We offer an innovative culture where training is a priority, hard work is praised, and career growth is a reality.

Right now we're looking for an Associate Relations Specialist to join our growing team. The Associate Relations Specialist serves as an objective consultant for management and associates. This role will review personnel issues and determine how to effectively address them with consideration of Company policy, legal compliance, and positive associate relations.

What would you do? The Specifics

  • Guide management on administering progressive discipline by reviewing and editing associate's past discipline, giving recommendations and assigning training.

  • Conduct thorough investigations into a variety of allegations including falsification of company records, harassment, discrimination, theft, etc.

  • Guide management on appropriate interpretation of organizational policy and procedures in the areas of associate/management issues.

  • Support positive associate relations and constructive employer-associate relationships.

  • Partner with Workers' Compensation Coordinator to aid in the coordination of workers' compensation cases involving employee relations' issues.

  • Partner with the Disability Specialist and Leave of Absence Coordinator in the gathering of information to ensure ADA compliance and necessary workplace accommodations.

  • Assist the Legal department in gathering information for the defense of EEO complaints and lawsuits.

  • Provide advice and recommendations while being a "direct relationship" advocate.

  • Thoroughly document ER issues within NVI's systems such as Ultipro (HRIS system) and HR Acuity (case management system).

  • Provide upper-level management with status updates on prominent cases and performance feedback on those interacted with during the course of business.

  • Create and revise training communications for management on various HR topics such as performance management, progressive discipline, handling harassment, and other topics that will aid in consistency, compliance, and risk-reduction.

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Associate Relations Specialist

National Vision