Associate Registrar

This position is responsible for coordinating several major functions within the office, including pre-registration and registration, development of the class schedule, and the accurate dissemination of information to lending institutions and the national student clearinghouse. This position is also responsible for a variety of office functions including the maintenance of student records and supervising additional office staff.  Sponsorship is not available for this position.

• Assume responsibility in the absence of the Registrar;

• Work to advance the office in efficiency, effectiveness, and continuous improvement;

• Supervise office staff;

• Assist with technological processes as they relate to the student information and other departmental systems;

• Act as an IT liaison concerning interoffice and university system projects related to the student side, and technical issues;

• Lead and/or assist with new processes, systems, and software implementations;

• Manage and approve student information system updates for the office;

• Work with IT to approve and implement system access for personnel;

• Perform general training on registrar-related programs and procedures;

• Assist in completing tasks on the operational processing calendar, which includes beginning-of-term and end-of-term processing;

• Perform data extractions for the national student clearinghouse, lenders, and internal staff;

• Manage registrar documentation of job tasks and work with staff members to develop procedures for their various areas of responsibility;

• Oversee transcripts, verifications, scanning, registration, and reporting processes;

• Assist with the accuracy of data and published course schedules each semester;

• Process course catalog updates;

• Supervise all phases of student registration; 

• Schedule all students who are registered with disability support services;

• Process grade changes, repeat/recompute, and other student academic record updates;

• Assist with study abroad credit processing and tuition waivers;

• Serve as point-of-contact for GPA problems and academic standing concerns;

• Perform degree audits and assist with degree audit troubleshooting;

• Advise and counsel students, faculty, and staff on policies and procedures;

• Serve students, faculty and staff by answering questions and resolving student issues;

• Assist with preparation for graduation ceremonies and work the events;

• Establish corrective action for issues dealing with technical and operational programs or processes;

• Determine and solve problems associated with student services, transcripts, verifications, registration, and faculty issues concerning policies, courses and scheduling;

• Assist faculty, staff, and students with student information system concerns;

• Supervise, train, and provide work direction assistance for the One Stop, transcript processing, verifications, Xtender scanning, and registration;

• Identify and resolve issues relating to staff members and/or the office;

• Perform all other duties as assigned.

ADDITIONAL DUTIES:

To be determined.EDUCATION AND EXPERIENCE:

• Bachelor's degree, required;

• Master's degree, preferred;

• Two to five years of prior experience within a university registrar setting is required.

LICENSES, CERTIFICATIONS, OR REGISTRATIONS:

None

KNOWLEDGE, SKILLS, AND ABILITIES:

• Ability to communicate effectively both verbally and in writing; 

• Ability to work with minimum supervision and effectively supervise others;

• Ability to proficiently operate a PC and type at a reasonable rate of speed;

• Working knowledge of accepted office practices;

• Ability to use Microsoft Office software;

• Ability to maintain data and navigate in student information systems - currently Banner, ODS, and ARGOS;

• Ability to coordinate activities with other employees and other departments on campus;

• Ability to make decisions in accordance with established office procedures;

• Ability to learn applicable computer software; 

• Ability to interact effectively with an increasingly diverse array of students faculty, staff, administrators, vendors, parents, and the general public.

Applicants must upload a cover letter and resume at the time of application as well as provide contact information for at least three professional references. For questions, please email employment@una.edu or call 256.765.4291 and select option #2.  Selecting an option other than #2 will result in a delayed response.