Purple combines uber comfort with science-backed technology to make sleep and sit products for everyday life. Their award-winning marketing represents the company's quirky, colorful culture and their over 100 granted and pending patents guarantee that this company is one-of-a-kind. Nestled at the base of the Wasatch mountain range, Purple sits as one of Utah's fastest growing companies. Poised to take over the world or at least the mattress industry Purple is looking for the most-rad, ultra-cool, totally-awesome peeps to join the team.
Works in a Quality Systems environment to ensure that the Purple Products meet quality requirements. This position also supports key areas to assist in the development of an effective Quality System containing but not limited to: quality operations, complaint investigations, CAPA investigation, risk management, internal audit. Process data collection, analysis and trending. We are seeking a professional that can work and develop within a quality management system and with the skills, experience and competences to work in a dynamic environment
ESSENTIAL DUTIES & RESPONSIBILITIES
Support and provide Quality oversight to Operations, Engineering, and Warehouse team in their daily activities.
Assist in the development of documentation and records resulting from quality management system activities and according to established procedures.
Perform customer complaints analysis
Process Quality holds
Initiate and complete Quality Investigations to identify root cause and implement effective solutions (corrective and preventive actions) for product/process quality issues, audit observations and quality system compliance issues as required.
Utilize technical background (including statistical knowledge and root cause analysis tools) to assist in data collection, analysis and reporting associated to process improvement but also as input to management for decision making.
Actively participates in preventive/proactive quality and operations improvement projects.
Drive improvements to meet quality objectives and performance indicators goals associated to tasks under responsibility.
Provide support to initiate Change Request packages for Quality System procedure changes.
May lead or coordinate remediation plans associated to Quality System compliance issues.
Ensure fulfillment of compliance training requirements per established schedule.
May conduct internal audits per established internal audit schedule and as designated by Quality Management.
Perform other related duties as assigned or required.
Work on special projects as they arise.
KNOWLEDGE, SKILLS & QUALIFICATIONS
0-1 years hands on experience working in a manufacturing work environment
Technical writing and problem-solving skills required
Written and verbal communication skills, capable of synthesizing a problem
statement/situation/observation and providing a concise synopsis to upper management
Ability to work in a fast-paced environment and multi-task.
Must be capable of organizing data from multiple sources, extracting key information and writing technical reports with executive summaries including statistical analysis of data
Working knowledge of basic statistical techniques
Advanced knowledge and experience in root cause analysis (RCA) and problem-solving techniques
BENEFITS AND PERKS
Medical, Dental, Vision
Earn a Mattress
Amazing Purple Products
WHY WORK AT PURPLE?
Make your mark: We value innovative thinking. At Purple, you will be empowered to bring your ideas to life as we work together to improve people's lives through comfort.
Gain unique experience: Be a part of one of the fastest growing companies in Utah! The contributions you make will matter at Purple as the company continues to grow with you.
Awesome culture: Join the tight-knit team at Purple and you can enjoy working alongside industry experts, making close friends, and annual employee appreciation events.
Purple provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment.