Associate Project Manager

Key Purpose

We are looking for a highly motivated and organized individual to join our Project Management Office (PMO) team as an Associate Project Manager. The PMO provides governance and process to ensure productivity, alignment and agility across our business. Our project portfolio is diverse in subject matter area and requires fluidity in influencing without authority, as well as the flexibility to work across multiple departments, programs and levels of leadership.

The Associate Project Manager will be responsible for tracking and coordinating activity completion for the entirety of the lifecycle of assigned projects. They will ensure that the appropriate tools are used and consistent processes upheld throughout the phases of project planning, execution, monitoring, and closure. Ensuring alignment with company strategy and project goals is critical.

Success Criteria

• Demonstrate strong leadership and communication skills

• Well organized and able to work and think critically under pressure

• Develop own skill base in line with agreed appraisal, taking responsibility for increased performance, and ensuring continued self-improvement

Key Areas of Collaboration and Influence

Report to the Head of the Account PMO and support business optimization on the Account

Collaborate and communicate effectively with Account Leadership and other key stakeholders within the Business Unit and across the company

Build respectful relationships with the Account Leadership Team, the client and other teammates

Ideal Candidate Experience

• A Bachelor's degree in Business, Administration, or a related field

• A Project Management Professional (PMP) Certification preferred

• A minimum of five years' experience in the industry

• Proven leadership skills and experience working with cross-functional teams

• Strong written and verbal communication skills

• Careful attention to details and technicalities

• Excellent organizational skills and ability to prioritize

• Good interpersonal and multi-tasking skills

• Expert in use of Project Management software, especially Microsoft Project, Asana, and Smartsheet

• Knowledge of cost estimating and budget management

• Skilled in computer software including but not limited to Microsoft Office (Word, Excel, PowerPoint, Outlook, Access) and Google Workspace (Gmail, Docs, Sheets, Slides, etc.)

Key Accountabilities

• Lead medium to large, complex, cross-functional projects end-to-end using established processes and tools

• Lead project scoping, initiation, budgeting, scheduling, execution, monitoring and close out

• Ensure all activities remain on schedule and within budget; escalating and resolving issues appropriately as needed

• Collaborate with other department leaders to define, prioritize, and develop projects

• Track and document critical project components and milestones

• Oversee project progress and ensure that team members are carrying out tasks efficiently, while upholding the company's standards

• Continuously evaluate projects to ensure they are meeting quality standards, adhering to budgets, and meeting deadlines

• Analyze and understand capabilities of projects and programs, drivers of success, and the solutions needed to successfully deliver to client and ISS expectations

• Manage internal and external relationships in support of assigned projects and programs Collaborate with a mixed team of internal support staff and external vendors

• Maintain a high aptitude for communication, both verbal and written

• Operate with a consultative nature to the client and internal teams

• Understand ISS is a service organization and in all ways operates with that mindset - in service to the client

Physical Demands & Work Environment

• Sitting at a computer for extended periods of time

• Travel requirements: 5-10%

• Must be able to work under pressure and time deadlines during peak periods

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.

ISS offers full time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The annual salary range for this position is $95,000 - $100,000. Final compensation will be determined based on experience and skills, and may vary from the range listed above.

Requisition ID: 39330